Plex Crashing frequently for the past few months

Plex Media Server Desktops & Laptops
81

@sa2000 said:

@chillumsen said:

@sa2000 said:

@sa2000 said:
@chillumsen

Thank you for getting me the process dumps and logs for the lockout that occurred at 16:35 on May 28th 2018

The evidence is good and has now been referred to the development team

The issue causing the deadlock has been identified and a fix will be worked on
Linking to other forum thread where the deadlock was caused by the same issue
http://forums.plex.tv/discussion/comment/1681503/#Comment_1681503

Hello

Thanks for taking care of my log/dmp files.

My questions is - what is it that causing the deadlok ?
you say that the issue has been identified…

Regards.

It is a bug. A timing bug. Plex Media Server process is multi-threaded and the issue here was that two threads (relating to transcoding) end up locking each other out and all requests after that get queued up

Hi
Thanks for du super fast response.
Would you thing its a good idea for me to update to the newest version ?
im now running version 1.13.2.5102
Regards

82

@chillumsen said:

@sa2000 said:

@chillumsen said:

@sa2000 said:

@sa2000 said:
@chillumsen

Thank you for getting me the process dumps and logs for the lockout that occurred at 16:35 on May 28th 2018

The evidence is good and has now been referred to the development team

The issue causing the deadlock has been identified and a fix will be worked on
Linking to other forum thread where the deadlock was caused by the same issue
http://forums.plex.tv/discussion/comment/1681503/#Comment_1681503

Hello

Thanks for taking care of my log/dmp files.

My questions is - what is it that causing the deadlok ?
you say that the issue has been identified…

Regards.

It is a bug. A timing bug. Plex Media Server process is multi-threaded and the issue here was that two threads (relating to transcoding) end up locking each other out and all requests after that get queued up

Hi
Thanks for du super fast response.
Would you thing its a good idea for me to update to the newest version ?
im now running version 1.13.2.5102
Regards

I always run on latest versions and would recommend the same to everyone

83

@chillumsen

I have sent you a PM with development build 1.13.4.5217 to update to. Changes were made to address this deadlock.

84

Plex Media Server version 1.13.4.5251 has just been released as beta. It has fixes for two deadlocks following investigations from diagnostics provided in this forum thread

See Release Notice Plex Media Server

  • (Playback) Rare deadlock with stopping sessions (#8659)
  • (Streaming Brain) Rare deadlock involving bandwidth limits (#8498)