Server Version#: 1.24.5.5173
Player Version#: 4.63.0
Hi,
I’m not sure when the most recent update was, but I have been seeing multiple crashes across multiple devices. HTPC, Nvidia Shield, and Google Chrome TV. I’m aware of the previous issues that are being implemented for the Chrome TV but have not seen symptoms of other devices until the latest news of the devices being updated. I’ve exhausted all my options as everything on my end seems fine as far devices/servers go. I haven’t moved any of the devices into the beta to the see the changes.
Problem: The device will be 30-40 minutes into an episode. during the episode, the device seems to hang and completely freeze for about a minute with no input control acknowledged. The Audio continues to play but cuts in and out until Plex completely crashes the app/device depending on which one you’re using.
The most recent episode being watched was a 1080p H.264 mkv format which I have never had issues within the past. Has anyone seen these issues recently or have a solution?
Thanks!