Plex does not see music files in my Library

Plex Media Server Metadata & Adding Files
1

Plex Server Version: 1.42.2.10156

on Synology Server Version#: DSM 7.3.2-86009

I am setting up Plex on a Synology NAS as a music server. I have watched a number of YouTube videos on this, but Plex is still not seeing my music files when I Scan Library Files.

I have done the following:

  • Ripped several CDs with dBpoweramp.
  • Checked that the track naming convention is correct.
  • Created a Music Library and pointed it to where my files are: /volume1/Synology-4TB-Share/Music
  • Made sure that PlexMediaServer user has read/write permission on this folder and its subfolders and files.

Plex still doesn’t see the music. What am I missing?

2

Is Synology-4TB-Share a shared folder created automatically by DSM or is that your name for the shared folder ?

If that’s the label from the HDD ?

When you granted permissions, did you remember to “Apply to this folder, sub-folders, and files” ?

3

Synology-4TB-Share is the label of the Synology drive array. Music is the name of the shared folder. Yes, I did “Apply to this folder, sub-folders, and files”

4

Thanks.

When I plug a drive into the Syno, I will get /volumeUSB1/drive-label as the top directory.

The drive is USB ? (it sounds like something changed in DSM that I need to doublecheck ??)

EDIT: I do get /volumeUSB1/usbshare1
usbshare1 is the name of the shared folder it created

chuck@ds418j:~$ df
Filesystem                               1K-blocks        Used   Available Use% Mounted on
/dev/md0                                   8191352     1266704     6805864  16% /
devtmpfs                                    487316           0      487316   0% /dev
tmpfs                                       505892          40      505852   1% /dev/shm
tmpfs                                       505892       15768      490124   4% /run
tmpfs                                       505892           0      505892   0% /sys/fs/cgroup
tmpfs                                       505892       28852      477040   6% /tmp
/dev/vg2/volume_2                       5801794872  2738738780  3062937308  48% /volume2
/dev/vg1/volume_1                       5801794872   297136576  5504539512   6% /volume1
192.168.0.20:/vol/media               117181523968 79418384384 37763139584  68% /volume2/glock/media
192.168.0.50:/volume1/PlexMediaServer    949532544    35107968   914305792   4% /volume2/chuck/NAS/PlexMediaServer
/dev/sdq1                               3906982908   778456964  3128525944  20% /volumeUSB1/usbshare
/dev/loop0                                   27633         767       24573   4% /tmp/SynologyAuthService
chuck@ds418j:~$
5

I was wrong, but you pointed me to the solution. The label of the array is DS220plus-4TB. Underneath that is /volume1/Synology-4TB-Share/Music.

I had changed the permissions for the Music folder and its subfolders , but not for the parent level, Synology-4TB-Share. Once I did that, everything worked.

Thanks for your help!