Plex doesn't "find" the movie in the folder

My immediate suspicion is that Plex is adding one of the movies as a “duplicate” of another movie. Some Bond movies have similar/identical names as other movies, so if you do not follow proper naming conventions (including release year), Plex may mis-identify one of the movies as another. (For reference, the Naming and Organizing your Movie files article)

However, even with the proper year, Plex still seems to mis-identify a file every now and then. In particular, Casino Royale, despite having the years, the new one might be incorrectly scanned by Plex as a duplicate of the original older movie. So to check, put the bond movie into the folder with the rest, and do a scan. Then, check for duplicates.

To do so:

  • Enter the movie library’s “Library” view.
  • In the upper left, change the sort method from “All” to “Duplicates”.
  • See if one Plex thinks you have a duplicate.
  • If you do, click the triple dot ... menu and pick “Split Apart”.
  • Find the separated files, then click ... and do “Get Info” to identify which file is which.
  • For the one marked as the wrong year, click ... and pick “Fix Match…” to pick the correct version.

If it’s not a duplicate… well, I dunno. Do a plex dance on the movie to really clear it out of the library, add it in, do a scan, then check your server logs to see if the logs explain why it won’t get picked up.