Server Version#: 1.24.3.5033-757abe6b4
I am having an issue adding 3 movies to my Plex Server that runs on my Mac. I have created another library in Plex and a new folder on my Mac and moved the 3 movies into that new folder. The movies will add but they are named as 3 other movies (that already exist in the original library). So my assumption is that Plex won’t add these 3 movies because it believes that they are already in my library.
Any suggestions on how to resolve this issue.
Thanks
Plex Documentation → Your Media → Naming and organizing your Movie files
Please show the directory and naming structure you are using for the movies, including file extension.
Make sure you use Plex recommended naming and organization. If you change the name or folder structure, Plex Dance the movie.
/Movies <-- Plex movie library points here. Exact name unimportant.
/MovieName (year) <-- Each movie it its own folder.
/MovieName (year).ext <-- ext = mp4/m4v/mkv etc.
The 3 movies that I am having issues with are:
-/Volumes/Backup Sync Drive/_Jim’s Files/Videos #2/Rocky V.m4v
-/Volumes/Backup Sync Drive/_Jim’s Files/Videos #2/Rules Of Engagement.m4v
-/Volumes/Backup Sync Drive/_Jim’s Files/Videos #2/Black Or White.m4v
The movies were previously in my main folder titled Videos.
The Plex movie library points to the Videos #2 directory, correct?
Rename per Plex recommendations and then Plex Dance the files.
Adding the year to the folder name & movie name will help Plex recognize the movie correctly, especially when there are multiple movies with the same name.
For example, Black or White may refer to the 2014 movie, the 2016 movie Blanco o Negro, or the 1983 movie Trading Places.
There have also been multiple movies with the the main or alternate title of Rules of Engagement.
You can also add the IMDB or TMDB ID to the folder and file name. Plex will use the ID to match the file with the correct movie.
/Videos #2/Rocky V (1990)/Rocky V (1990).m4v
or
/Videos #2/Rocky V (1990) {imdb-tt0100507}/Rocky V (1990) {imdb-tt0100507}.m4v
Be sure and Plex Dance the files after renaming / reorganizing. It removes the incorrect information from the Plex database. Otherwise, Plex may use the incorrect information when you return the movies to a Plex library.
Sorry this is a cross post from a similar Windows server thread with the same issue, but I have the exact same problem as the OP.
I’ve successfully duplicated my TV and movie libraries onto new disks (rsync -a, so the exact same filenames, ownership and permissions) and when I add in the new locations for the TV and movie folders under the library management section, the TV folders all work as expected. What I mean is that the media is re-scanned, considered duplicates of everything already in the library and everything gets an icon to show that each media item has two files. I then remove the old folders from the TV libraries, empty the trash and everything is good to go on the new disk in the new location.
However, with the Movies folder, everything is re-added as a duplicate, with a new ‘added’ date of today, and with an un-played status, regardless of current play status.
The idea of migrating media to a new location with a different root file folder hierarchy has been a supported methodology for a while and works for TV, but currently does not seem to work for movies. Any ideas on how to overcome this problem? Is this a recent bug, a new feature or have I changed a setting without realizing it?
UPDATE: @ OttoKerner has added the fix to that post mentioned above. It fixes the issues I described.
The problem is that the existing items in the library have been matched with a different metadata agent than what is currently selected as the default agent for the library.
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