Plex DVR unable to get Channel Guide

Live TV & DVR
21

Plex, GET ON HERE AND EXPLAIN TO US WHAT THE HELL IS HAPPENING!

Please

22

Did you delete your current DVR setup and setup again? This goes to the new guide. This fixed my issues. I had to note all of my recordings, delete them, and set them up again.

23

WHY IS NO ONE FROM PLEX RESPONDING TO THIS THREAD?!?

This is a function that has worked fine in the past, but is no longer functional. Please respond with a fix and/or instructions for correcting the issue on our side.

24

Updated server to Version 1.21.2.3939 and the issue remains.

25

Same here. Just updated to Version 1.21.2.3943 and the guide still will not download. Been without DVR for a month because of their ā€œupdateā€. Followed all the instructions about deleting DVR, reinstalling, etc.

26

Itā€™s now been more than three weeks since this issue was posted and still nothing from Plex?!? Very disappointing.

27

I have the same issue with a Synology NAS and/or MacBook and USB TV Butler. The channel search (DVB_C) is not finding anything. But outside PLEX it does work! Heard nothing from PLEX.
This service is crapā€¦

28

My ā€˜fixā€™ was in connecting to Plex via a Chrome browser (instead of my default Firefox). When I did, the guide loaded immediately and I was able to add the DVRs without further incident.

mb

29

I was able to delete and then add back both HomeRun Extends. It didnā€™t require anything of a challenge. I tested it by recording 1 item, which it did. I have started setting up all my recordings from the guide. These did not come forward. I use Ubuntu as the server. I updated Plex to 1.2134046.
Best regards

30

I replied to one of your other posts with this:

what lineup/guide are you using after entering country and post code ? What post code ? and any tuner channels visible on the setup screen (on left side)

Do you have a windows machine you can try Plex Media Server on to see if dvb-c scanning works ?

What DVR make / model ? Is it USB or networked?

Logs covering setup / scan of the issue on synology and wndows comparison would be useful

see
https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/

https://support.plex.tv/articles/200250417-plex-media-server-log-files/

31

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