I deleted the old DVR and attempted to re-add it as instructed.
When I do this I get all the way to where it starts looking for the guide. Then it just sits for hours and never moves off 0%, so I can never successfully add this DVR.
Server Version#: 1.21.1.3876
Tuner Make/Model: HD HomeRun Extend
Location: United States
Signal type: Antenna
Language: English
Postal Code: 60148
Logs from the past few days: Logs.zip (3.1 MB)
I have the same problem. This makes the DVR useless. Iām using Version 1.21.1.3876 and HDHomeRun in the US.
Same here using HDHomerun Dual. Initially ran scan with no antenna connected (duh), now will not scan again. DVR setup recognizes tuner and says āAwaiting channel scanā, the Scan Channels button does not respond. Reboot - same.
Checked firmware and ran HD setup, their channel scan works and can view channels with their software. When previously installed it worked fine.
Do I need to clear some logged errors?
Plex Version 1.21.1.3876
I have no idea what happened, but all of a sudden my guide downloaded when I tried to set the DVR up again.
So if you changed anything, Thank you.
Same issue using two HD HomeRun EXTEND devices. NO issues before removing DVRs and trying to re-add.
Still trying setup daily, but still no guide download.
Just tried again today. Canāt get past the page where it asks for my postal code.
I am having the same issue, I am in the USA, select English and put in my zip code of 06103 and the continue button does not light up. Help!
I have the same problem. My guide stop populating 1/19/21. The guide says it is empty.
Same problem. My guide is blank. Nothing has recorded since 01-20-21. I HAVE CHANGED NOTHING!! I tried to refresh the guide with no success. If this topic is 12 days old why hasnāt a Plex Admin chimed in to give us some advice? Why do you keep making untested changes that break our setups? We are your paying clients. Quit screwing us over! Donāt send me an e-mail in three months asking me to send you my logs either! If you want my logs ask for them NOW!
same here. lovely to pay and get treated like crap for months on end!
Just noticed this issue this morning.
Under DVR Schedule, I noticed this: āGuide data for this DVR will no longer be updated after January 1, 2021. Please delete and recreate a new DVR and reschedule your recordings to ensure continued coverage.ā
I live in Copenhagen Denmark.
My TV provider is āParknet.dkā
After Plex have changed EPG data at the january 1 i have lost 1/3 of the channel EPG.
I have deleted the tuner as Plex described and scanned all channels again, but i cant choose Parknet.dk as EPG provider.
Its posible to choose other Danish providers, but Parknet have channels other providers do not.
Therefore i cant precent all the channels, as Plex dont accept to show channels without EPG signal.
The technical detalis of Parknet.dk:
Cable TV
DVB-C
Qam: 64
Network id: 100
Frequence: 450 Mhz
Symbol Rate: 6875
When will Plex make it possible for an āAdvancedā feature, so that we who have the EPG signal together with the TV signal, can just grab the EPG, same as it can in other tuner apps.
Its not rocket science !!!
Kind regards
Experiencing the same issue with the guide not auto or manually updating for about a week now. Plex server on QNAP V1.21.2.3918/Plex Media Player on Win10 V4.29.2
Iām hitting this issue as well, I had a functioning setup (already recreated previously as instructed) but unplugged my tuner for a few days. When I set it back up after moving tuner/antenna to a new location, I did some Channel Scans and noticed it wasnāt mapping the channels to the guide data (offering me to manually map each channel instead). I figured itād be faster if it mapped correctly on its own, so deleted my fully-functioning DVR and tried to recreate it. Now, creating a DVR fails at the very last step (finding the best guide for your channels) at 0% saying, āThere was a problem mapping channelsā.
Iāve tried power cycling my NAS and that didnāt help, never experienced an issue before. Behaves the same if I re-scan during setup or not. Interestingly, itās not auto-filling my country during setup ā not sure if thatās related.
Server: Synology DS415+
Tuner: HDHomeRun Connect DUO
Plex Server: 1.21.2.3918
@mfifield01 -
Thanks for posting this. I donāt know why Plex didnāt notify its PAYING customers. I missed some scheduled recordings, and Iām not happy with that. SMHā¦
Plex notified via email on 12/23 and 1/8, but an in-app notification or even a migration wouldāve been nice.
I havenāt received any emails from Plex since 2017, other than forum notifications (this forum). I checked āSpamā as well.
Jack
Today, without changing anything on my side, it was able to map the channels!
