Plex Employee to Reset Server Certificate? "API rate limit exceeded" error

Hey Chuck,

Thanks for checking. When I go to my public IP:plex port, it shows that there is a cert there signed on 4th of Sept by LetsEncrypt that is ‘invalid’. I can show you the cert details if you need. I have made a few adjustments to my network settings but it should stay the same now. I can also access public IP:plex port remotely, just not securely. Any help or next steps would be greatly appreciated, thank you.

Kaya

HI can you reset my certificate please :slight_smile:
Thank you

Hi @ChuckPa Please could you reset my certifcate too? Thanks in advance.

@BigWheel @ChuckPa can you reset my cert please?

@eeeeeesy done. you may have to restart your server.

@BigWheel @ChuckPa looks like i’m having the same issue. Could i please get my cert reset too?

Done. you may have to restart your server computer

@BigWheel @ChuckPa after you reset my cert i built a new PC and decided to install my plex server on my new pc but now plex remote connections keep disconnecting in settings even though my port is open. this is fresh install of the plex server so this shouldnt be happening. i guess there is still a problem with your certfificate system.

can you please try resetting my cert one more time?

Edited:
nevermind, i switched the dns from cloudflare to google dns and now my p12 certificate gets created and remote connection is staying connected.

I believe I’m having a similar issue. I cannot connect to my server remotely and am seeing the following in logs…

23:20.134 [0x80e23d400] DEBUG - HTTP requesting GET https://47-23-188-138.c71b31307bc74dee96583357c09dd989.plex.direct:32400/security/token?type=delegation&scope=all&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx

Oct 25, 2021 19:23:20.159 [0x80e23d400] DEBUG - HTTP/1.1 (0.0s) 200 response from GET https://47-23-188-138.c71b31307bc74dee96583357c09dd989.plex.direct:32400/security/token?type=delegation&scope=all&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (reused)

Oct 25, 2021 19:23:20.162 [0x80708dc00] DEBUG - [EventSourceClient/mediaserver] Connected in 38 ms.

Oct 25, 2021 19:23:20.163 [0x80708dc00] DEBUG - [EventSourceClient/mediaserver] Wrote data, reading reply.

Oct 25, 2021 19:23:20.173 [0x809e30400] ERROR - Error issuing curl_easy_perform(handle): 60

Oct 25, 2021 19:23:20.173 [0x809e30400] WARN - HTTP error requesting GET https://185-203-56-33.bc1ba0a24f384f219561faa6604f14be.plex.direct:16873 (60, SSL peer certificate or SSH remote key was not OK) (SSL certificate problem: unable to get local issuer certificate)

Oct 25, 2021 19:23:20.241 [0x80708d700] DEBUG - [EventSourceClient/mediaserver] Read HTTP reply header.

Oct 25, 2021 19:23:20.241 [0x80708d700] DEBUG - [EventSourceClient/mediaserver] Successfully connected to 47-23-188-138.c71b31307bc74dee96583357c09dd989.plex.direct.

Any chance this is related and a cert reset would resolve?

Hi
Could you please reset my cert also?
What info do you need?
//DK

Hi,

Could you please reset my cert also?
Is this issue beeing resolved in an update ?

console :
CERT: incomplete TLS handshake from [::ffff:192.168.1.135]:46694: sslv3 alert certificate expired

@plexUser91 there isn’t any server on your account.

Hi, can you please reset my cert as well. Is there any info you need from me? Thanks!

@ben1703 you seem to have multiple. which one? and have you tried restarting it? do you see that API Rate limit error in the server logs?

The main one giving me this issue is named “Alienware Server”. I’ve tried restarting, updating, uPNP as well as port forwarding. It was working just fine until I updated a couple of weeks ago. I’ve downloaded the logs. Which file should I be searching for the rate limit error?

the Plex media server.log

Can someone please reset my certificate?

I don’t see anything wrong with cert. do you see that API limit error in server log? have you restarted server

You can manually regenerate the certificate via these steps:

  1. Browse to the Plex Media Server data directory on your server
  2. Open the Cache folder
  3. Delete cert-v2.p12
  4. Restart Plex Media Server

Nothing in the logs about an api rate limit. I’m kind of at a loss here. It’s not a double NAT issue, a firewall issue or uPNP/port forwarding. It says "Fully accessible outside of your network, but all libraries still show unavailable.

@ben1703 i just reset it just for the sake of it. you should probably restart server. (or whole computer). Do you have any very aggressive anti virus or anything like that running? if you try http://ip:32400/web does it work?