Server Version#: 4.44.1
Player Version#: 8.7.2.20952
A while back I went through
And was able to get my setup working however about a week ago without me changing anything my plex client can no long access my server. Right now I have a hole punched through my firewall that allows full communication between the two devices and all seems to be working. Did they change what ports it uses to communicate with? I would prefer not to have this hole in my firewall
Ports have not changed. It’s far too late for that.
May I see your log files please ? (the downloaded ZIP file)
Are you talking about from external? The firewall on your router?
I’ve found on several occasions that UPNP is unreliable with Plex when restarting my servers / Plex Server for maintenance. On the Plex Server, instead of using the automatic port, I click “Manually Specify” and then enter in the port, which I havent had troubles with every since.
I am referring to the internal (LAN) ports. The ports listed on the referenced support page speak to LAN ports.
For Port Forwarding from the edge device (modem/router), only port 32400 (and its external assigned companion) need be open & forwarded for Remote Access at the edge device itself.
Plex Media Server Logs_2020-10-25_18-41-48.zip (4.6 MB)
please see the logs here, sorry for the delay. RIght now I have every port from the shield to my plex server open and I am getting that error again. Sometimes it will fix itself when I reset the shield but most of the time it doesnt.
I am able to view the videos on my phone and computer (on the same vlan as the plex server).
Thank you for the logs.
I immediately found the problem.
Your Nvidia drivers need updating to current.
Oct 25, 2020 13:25:32.335 [0x15539edf6700] ERROR - [Transcode] [FFMPEG] - Driver does not support the required nvenc API version. Required: 10.0 Found: 9.1
Thank you for the quick response! Now I just have to figure out how to update it on my Unraid host as it seems like the current drivers that I have is the newest.
I believe you need 450.66 & higher (the key is protocol version 10.0
So it started to do it again after updating the drivers (fixed the issue right away before) and I tried looking through the log but i dont know what im looking for. I am running the 450.80.02 nvidia drivers now.(File removed)
while this now isn’t at all related to the OP (Firewall)
I got it working by uninstalling the plex app on my 2019 shield pro and reinstalling. Posting this for if someone else has this problem
It looks like it started happening again.
(File removed)
Jan 02, 2021 17:03:16.227 [0x152b383bf700] ERROR - Update time was too far in future. No time machines allowed.
Jan 02, 2021 17:03:16.227 [0x152b0aff7700] ERROR - Update time was too far in future. No time machines allowed.
https won’t allow a connection if time is too far out of sync.
Does that mean the client or server clocks aren’t synced? When I looked at all my devices they had the same time
Are they sync’d with the internet pool.ntp.org ?
Something is out of sync. The clients / server . Someone isn’t right
yes for the main ntp server that is correct and for the secondary I have time.google.com. I cant tell what the time my plex server (unraid docker) or client (nvidia shield pro) is seeing but the barebone hardware that either is running on has the same time stamp.
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