Server Version#: 1.30.0.6486
Player Version#: 5.52.3 (Plex for VIDAA)
The plex application for Vidaa seems to lack of optimization. A query on the forum reveals that various users are facing this “lagging” issue (@d0d0 for the latest post). And it is not related to the network https://forums.plex.tv/search?context=tag&context_id=hisense&q=lagging%20tags%3Ahisense&skip_context=true
As explained by other people in other topics, I have tried various configuration and here are the tests that made me think it is a play app for vidaa issue.
The server is always connected to box by Ethernet, and I’m playing same film.
- Suspect is the network:
- try wifi 2.4ghz
- try wifi 5ghz
- try ethernet
- disable ipv6
- network test show 3ms ping with 100M/s which is more than enough for streaming.
=> Fps drop issue/loading still present.
- The suspect is the server:
- use the server with multiple other plex player in the same house with same network.
=> no issue
- The suspect is on the TV. And this test lets me say the issue is the plex for vidaa optimization:
- It turns out that my TV has a browser integrated. Thus, I navigated to the web interface of the plex server with the browser, and start the film with NO ISSUE. I then exit and start the plex app for vidaa and the film was shuttering/lagging again.
Currently, a really ugly workaround for me is using the integrated browser, but I hope some optimization will be done on the plex vivaa app in order to have a normal use.