Plex for Windows randomly restarts setup

[blade86sam]

So just since last week Plex for Windows is starting to randomly prompt me to “Customize your Media” setup page on launch…

My other settings have also reset and i need to reconfigure (ie. Play Theme Music, Home Screen Icon Size, Navigation Order, etc)

I complete the setup and everything seems fine for the next few times I relaunch the app until eventually i’m presented with the setup screen again…
Please note that there are times that after I complete the setup, next time i relaunch, it will launch with “Plex is Updating”… why is this even happening?

Here is the version i’m running.

hopefully this can get resolved.

Thanks!

EDIT
So it reproduced again and this was the sequence of things happening…

open Plex for Windows > Setup Screen shows up > (i reconfigure my Plex) > close Plex for Windows > open Plex for Windows > Plex is updating… > Plex for Windows appears > Setup Screen shows up.

For some reason, the “update” downgraded my app?

You can also see, i have version 1.40.1 showing in control panel, which is the version i originally showed having in my earlier screen capture

EDIT 2
My Plex for Windows is installed in a different location than what the installer defaults to.

Default = “C:\Program Files\Plex\Plex”
My Location = “C:\Program Files\Plex\Plex for Windows”

EDIT 3
I noticed that after the “Plex Updating”, that I had an additional install of the application in the default location…

So what i think is happening is the Updater isn’t taking into consideration where you installed the application and just automatically installs it at the Default location.

[OttoKerner]

Are you using a 3rd-party anti virus software on your computer?

[blade86sam]

Nope im not using any AV.

[OttoKerner]

@blade86sam

My Plex for Windows is installed in a different location than what the installer defaults to.

Default = “C:\Program Files\Plex\Plex”
My Location = “C:\Program Files\Plex\Plex for Windows”

Then change that back to the default.

[blade86sam]

That’s an updater bug and i shouldn’t have to change it to the default location if the installer allows me to choose where i’d like install the application in the first place.

[OttoKerner]

@blade86sam

That’s an updater bug

Sorry, I don’t know what you mean by that.

@blade86sam

i shouldn’t have to change it to the default location if the installer allows me to choose where i’d like install the application in the first place.

This is about finding out whether switching to the default installation location fixes your issue.
If this is true, the customization could be disabled in the installer in later versions.

[blade86sam]

@OttoKerner

Sorry, I don’t know what you mean by that.

Meaning that the Updater/Installer should be able to handle where the Plex Application is installed on the machine.

@OttoKerner

This is about finding out whether switching to the default installation location fixes your issue.
If this is true, the customization could be disabled in the installer in later versions.

I’m confident it will and i would highly suggest against disabling that in the installer. Finding the install location isnt hard to find (many installers work this way)

Edit:

Re-Installed/upgraded to custom location, issue hasnt re-occurred (this is because version is now the latest, so the “update” installer hasnt actually ran)

Installed to default location, so far no issue, expected, and will see if when a new version is released which one runs into the issue. My bet is on the custom location (unless it’s fixed in the new update)