Plex Will NOT Install AT ALL!

I’m having major problems with Plex since I made the crucial mistake of updating to the latest version a few days ago. I can’t get Plex to work at all now, I did a complete uninstall and reinstall multiple times and nothing works. Every time I finish the installation it tells me the setup was “Successful” but when I click the button underneath that says ‘Launch’ to activate the program nothing happens! There is no way to load the program, the Plex folder does NOT get created in the Program Files folder where it is supposed to be created and the Start Menu shortcuts do not get created either. When I try clicking on the setup again to repair the install it won’t fix it, the same thing happens saying it was successful with a ‘Launch’ button that doesn’t launch anything.

I’ve tried rebooting my computer in between removing and readding Plex and it still won’t work, right now Plex is completely broken and I have no way to fix this. Someone who works for Plex needs to respond as soon as possible to come up with a fix for this. I’ve been using Plex for years and never have I ever encountered such disastrous results as this when trying to update to a new version. I wish I’d never clicked to update when I received the notification that a new version was available because it has not been with the hours I’ve wasted trying to fix this. No matter what I do I can’t install the program! Everything worked perfectly before I updated, what did you guys do? I don’t know what is going on but someone please help!

some questions…

  • where did you download the Plex installer?
  • what OS / version do you use?
  • can you access Plex via your Browser right on the machine where you try to install Plex (https://127.0.0.1:32400/web)?

duplicate; please don’t double-post

@tom80H I’ll close this one since the other is in the right category (hopefully). Could please copy and paste your answer over there? Thanks.