Server Version#: 4.87.2 Player Version#: 1.58.1.3380-ea159c52 Any time I’m watching a title with subtitles, Plex turns them off every 15-20 minutes or so. I have to turn them back on manually but they just get turned off again. Anyone else experiencing this?

+1. A user reached out to me this morning complaining of exactly this issue. I have also duplicated the issue with Windows client build 1.58.1.3380-ea159c52. Up until this report subtitles have been working fine. Any suggestions would be appreciated. Perhaps rolling back to an older build? Or, …

I’m seeing the same thing with the latest Windows app. When I try to turn them back on, I kicked out of what I’m watching with an error and have to resume playing.

Wow, I haven’t seen that. Sounds like you have it even worse than I do!

I can verify that 1.56.2.3345-2a4c0924 does not have the issue. https://downloads.plex.tv/plex-desktop/1.56.2.3345-2a4c0924/windows/Plex-1.56.2.3345-2a4c0924-x86_64.exe Blocking auto-update is the next challenge, at least for the less sophisticated end users.

Yeah, I suppose rolling back isn’t going to do much good if Plex just overwrites it. But thank you for the link!

[image] STOP Windows Client from Downloading Updates Automatically Desktop Players %LOCALAPPDATA%\Plex\plex.ini Find the [debug] section - add one if one does not exist Add disableUpdater=true directly under the [debug] header Save your changes

Well dang, son, you’re a rockstar! Thanks for that!

I hate to say it, but 1.56.2.3345-2a4c0924 just turned my subtitles ON after I turned them off.

Same issue after I got auto updated this is really annoying

I am also seeing this on the Plex for Mac Version 1.59.1.3398-dab42972 client, except mine turns off after about a minute every time! I turn them back on, then about a minute later it turns them off again. Help gratefully received! Someone mentioned “closed caption settings” on this Reddit post fro…

Plex for Windows turns off subtitles repeatedly

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pl_5309 December 2, 2022, 3:48pm 7

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Plex for Windows turns off subtitles repeatedly

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