Server Version#: 1.14.1.5488
Player Version#: 2.23.1.70 (Xbox version)
As of a few updates ago I have noticed every video I play drops audio for about half a second every 10 minutes or so. It’s actually really annoying and I have no idea why it’s occuring. Happens on both my xbox machines so I don’t think it’s a problem with the Xbox, maybe more so the server or a recent bug introduced?
Any one had the same issue?
Noone? Pretty big problem
I love the support here. Plex won’t answer email support and say to post here…and then noone answers…awesome. Plex pass was a waste of money.
Recreate the issue. Wait a few moments and then pull the zipped file of logs from the server. Post the full zip file here and wait patiently for a Ninja to stop by and take a look at them. It’s a pretty specific issue you’re having, and hopefully the logs tell the tale.
Having a Plex Pass doesn’t grant any more or less priority in getting support than those that don’t have one. An unfortunate truth.
Plex Media Server Logs_2019-02-08_21-24-55.zip (3.4 MB)
Attached. It happened 3 times in the last 15 minutes. So check the logs i guess for the most recent entries?
Hope a Ninja can help
Nothing??? This still occurs regularly
Still nothing!
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