Plex Frequently Freezes when Streaming

Server Version#: 1.18.2.2029
Player Version#:

My plex server is demonstrating two symptoms frequently when streaming. The first symptom is it will freeze for 20-30 seconds and then resume playing. The second symptom is that it will freeze for around 45-60 seconds and then will continue to play, but without sound. I have reviewed all the support articles I can find regarding troubleshooting this issue, and my system always comes out better than needed for successful streaming. Any guidance in resolving the issue would be greatly appreciated!

My server is running on a Dell XPS 8930 with 32 GB RAM, 6 core Intel i7-8086K 4GHz CPU, an NVIDIA GeForce GTX 1060 6GB graphics card, running Windows 10 Enterprise 64-bit.

My media is stored on a Drobo 5C connected via USB 3.0.

My server and devices are all wireless 5G to a Netgear Nighthawk R7000.

I get the same behavior on several different players including a Vizio D55-F2 smart tv, Roku app, and iOS app.

Again, any guidance in troubleshooting and resolving this streaming issue would be greatly appreciated.

Thank you,
Adam

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