Your ATV firmware version (found under the ATV settings > general > about > Apple TV software): 5.2.1 (6025)
The DNS server set on the ATV (found under the ATV settings > general > network > DNS): 10.0.0.1
The device and operating system (including version number) that PlexConnect is installed on: Mini Mac OSX 10.8.4
The local IP address of the device that PlexConnect is installed on: Ethernet 94.203.161.89, Wireless 10.0.0.2
The device and operating system (including version number) that the Plex media server (PMS) is installed on: Mini Mac OSX 10.8.4
The local IP address of the device that the Plex media server (PMS) is installed on:Ethernet 94.203.161.89, Wireless 10.0.0.2
Where your media is stored (e.g. internal drive): External Hard Drive
The PlexConnect version number (or if using Github source then a time and date of download; look at the creation date of the folder): 06th June 1:42pm
A detailed description of the issue (the clearer you can make this the better):
When I click on Trailers App on apple tv, it still comes up with Trailers. It doesn't show the Plex Interface. I currently have DNS set to Wireless DNS, but I have also tried connecting Apple TV on ethernet and using the ethernet DNS. It made no difference
A log file (currently this is the output in your terminal/cmd window - we are looking to generate a separate log file):
CraigMac:PlexConnect-XML_templates Home$ sudo ./PlexConnect.py
PlexConnect : ***
PlexConnect : PlexConnect
PlexConnect : Press ENTER to shut down.
PlexConnect : ***
PlexConnect : IP_self: 10.0.0.2
PlexGDM : ***
PlexGDM : looking up Plex Media Server
PlexGDM : ***
PlexGDM : servers discovered: 1
DNSServer : ***
DNSServer : Starting up.
DNSServer : intercept trailers.apple.com: 10.0.0.2
DNSServer : forward other to higher level DNS: 10.0.0.1
DNSServer : ***
WebServer : ***
WebServer : WebServer: Serving HTTP on 0.0.0.0 port 80.
WebServer : ***
Thanks Kevin. The only way to configure the DNS on the Apple TV is to put it back on ethernet, so I tried that and changed the DNS to 10.0.0.2, however it now just comes up saying "accessing trailers" and after a while says "Trailers is unavailable, try again later". 10.0.0.2 is the ip address of the wifi, all the instructions say to put the dns server in the settings.py file, the dns server on wireless is 10.0.0.1
I am getting a little closer. I took wifi out of the mix, so PlexConnect is now on IP 94.203.161.89. I updated the settings.py to reference this IP and manually configured atv to have dns server of 94.203.161.89.
It now comes up with PlexConnect but says there is no response from the Plex Media Server.
Updated output from terminal
CraigMac:PlexConnect-XML_templates Home$ sudo ./PlexConnect.py
PlexConnect : ***
PlexConnect : PlexConnect
PlexConnect : Press ENTER to shut down.
PlexConnect : ***
PlexConnect : IP_self: 94.203.161.89
PlexGDM : ***
PlexGDM : looking up Plex Media Server
PlexGDM : ***
PlexGDM : No servers discovered
DNSServer : ***
DNSServer : Starting up.
DNSServer : intercept trailers.apple.com: 94.203.161.89
DNSServer : forward other to higher level DNS: 94.203.161.89
DNSServer : ***
WebServer : ***
WebServer : WebServer: Serving HTTP on 0.0.0.0 port 80.
WebServer : ***
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 60097)
DNSServer : Domain: trailers.apple.com
DNSServer : ***intercept request
DNSServer : -> DNS response: 94.203.161.89
WebServer : serving application.js
80.227.58.173 - - [07/Jun/2013 19:50:01] "GET /appletv/us/js/application.js HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 57956)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
WebServer : serving /Applications/PlexConnect-XML_templates/assets/plexconnect.xml
80.227.58.173 - - [07/Jun/2013 19:50:01] "GET /plexconnect.xml HTTP/1.1" 200 -
WebServer : serving .xml: /library/sections
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 57956)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
XMLConverter : Unable to connect to 192.168.178.2:32400
Reason: timed out
XMLConverter : No Response from Plex Media Server
80.227.58.173 - - [07/Jun/2013 19:50:11] "GET /library/sections HTTP/1.1" 200 -
WebServer : serving .xml: /channels/all&PlexConnect=Channels
XMLConverter : Unable to connect to 192.168.178.2:32400
Reason: [Errno 61] Connection refused
XMLConverter : No Response from Plex Media Server
80.227.58.173 - - [07/Jun/2013 19:50:11] "GET /channels/all&PlexConnect=Channels HTTP/1.1" 200 -
WebServer : serving /Applications/PlexConnect-XML_templates/assets/search.xml
80.227.58.173 - - [07/Jun/2013 19:50:11] "GET /search.xml HTTP/1.1" 200 -
WebServer : serving .xml: /&PlexConnect=Settings
DNSServer : DNS request received!
DNSServer : Source: ('80.227.58.173', 57956)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
XMLConverter : Unable to connect to 192.168.178.2:32400
Reason: timed out
XMLConverter : No Response from Plex Media Server
80.227.58.173 - - [07/Jun/2013 19:50:21] "GET /&PlexConnect=Settings HTTP/1.1" 200 -
DNSServer : DNS request received!
DNSServer : Source: ('94.203.161.89', 49152)
DNSServer : Domain: ax.init.itunes.apple.com
DNSServer : ***forward request
Would you mind posting your settings.py file? I'm running into the same issue, but it looks like you're using an external IP to your PlexMedia and PlexConnect server -- 94.203.161.89? It's my understanding that it can/should be a local IP. I'm close -- I'm getting PlexConnect listening on port 80 -- but, I don't see any traffic when I open Trailers on ATV3.
Thanks Kevin. The only way to configure the DNS on the Apple TV is to put it back on ethernet, so I tried that and changed the DNS to 10.0.0.2, however it now just comes up saying "accessing trailers" and after a while says "Trailers is unavailable, try again later". 10.0.0.2 is the ip address of the wifi, all the instructions say to put the dns server in the settings.py file, the dns server on wireless is 10.0.0.1
Just out of curiosity. Why can't you change the DNS on the aTV when on wifi?
Would you mind posting your settings.py file? I'm running into the same issue, but it looks like you're using an external IP to your PlexMedia and PlexConnect server -- 94.203.161.89? It's my understanding that it can/should be a local IP. I'm close -- I'm getting PlexConnect listening on port 80 -- but, I don't see any traffic when I open Trailers on ATV3.
Thanks,
-Ken
I don't believe I am using an external ip. I will attach my settings file to this post
Would you mind posting your settings.py file? I'm running into the same issue, but it looks like you're using an external IP to your PlexMedia and PlexConnect server -- 94.203.161.89? It's my understanding that it can/should be a local IP. I'm close -- I'm getting PlexConnect listening on port 80 -- but, I don't see any traffic when I open Trailers on ATV3.
Thanks,
-Ken
Ken,
I tried to upload the settings.py file but it says I am not permitted to upload this kind of file
Just out of curiosity. Why can't you change the DNS on the aTV when on wifi?
When I go into ATV Network Settings there is no Configure DNS option. this only appears when I am on an ethernet connection. I assumed that was standard and it was not possible to change. Is there another way to do it
When I go into ATV Network Settings there is no Configure DNS option. this only appears when I am on an ethernet connection. I assumed that was standard and it was not possible to change. Is there another way to do it
Sure on firmware 5.2.1.
Go into settings/general/network/wifi/yourwifi configuration/ scroll down to configure dns. Select manual. Change DNS number to your plexconnect server and click done.
