Trailers is unavailable win 8.1 ATV 3

Dev Community Apps & Creations
1

ATV: 5.2.1

ATV IP DHCP 192.168.1.5 wifi

IP PMS: 192.168.1.17

IP Plexconnect: 192.168.1.17

IP Router: 192.168.1.1

 

Everything else is working on the ATV. Logon to Netflix works, buying things on Apple movies works.

 

 

Settings:

 

'enable_plexgdm'  :True', 'False'), \
    'ip_pms'          :'192.168.1.17',), \
    'port_pms'        :'32400',), \
    \
    'enable_dnsserver':'True', 'False'), \
    'port_dnsserver'  :'53',), \
    'ip_dnsmaster'    :'8.8.8.8',), \
    'prevent_atv_update'           :'True', 'False'), \
    \
    'enable_plexconnect_autodetect':('True', 'False'), \
    'ip_plexconnect'  :'192.168.1.1',), \
    'hosttointercept' :'trailers.apple.com',), \
    \
    'port_webserver'  :'80',), \
    'enable_webserver_ssl'         :'True', 'False'), \
    'port_ssl'        :'443',), \
    'certfile'        :'./assets/certificates/trailers.pem',), \
    \
    'loglevel'        :'Normal', 'High', 'Off'), \
    'logpath'         :'.',), \
    }
 
Following this guide:
 
https://github.com/iBaa/PlexConnect/wiki/Install-Guide-AppleTV-Wifi
 
What made my head in was this:
 

Enter the IP of your PlexConnect server as the DNS.

  • Find your PlexConnect IP from the terminal/CMD window.
  • Then set the AppleTV's DNS to the PlexConnect IP.

DNS on ATV is set to 192.168.1.17

 

Apple TV DNS was originally 192.168.1.1 (same as gateway/router)

 

Should i set the plexconnect IP manually to 192.168.1.1 in the settings.py as i have done above? Cause the guide kind of hints to that i should do that. Guide is very unclear unfortunatly. (hint, please change it)

 

Log from Plexconnect window:

 

22:05:30 PlexConnect: ***
22:05:30 PlexConnect: PlexConnect
22:05:30 PlexConnect: Press CTRL-C to shut down.
22:05:30 PlexConnect: ***
22:05:30 PlexConnect: started: 22:05:30
22:05:30 PlexConnect: IP_self: 192.168.1.17
22:05:30 DNSServer: started: 22:05:30
22:05:30 DNSServer: ***
22:05:30 DNSServer: DNSServer: Serving DNS on 192.168.1.17 port 53.
22:05:30 DNSServer: intercept: ['trailers.apple.com'] => 192.168.1.
22:05:30 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.co
.apple.com.edgesuite.net'] => 127.0.0.1
22:05:30 DNSServer: forward other to higher level DNS: 8.8.8.8
22:05:30 DNSServer: ***
22:05:30 WebServer: started: 22:05:30
22:05:30 WebServer: ***
22:05:30 WebServer: WebServer: Serving HTTP on 192.168.1.17 port 80
22:05:30 WebServer: ***
22:05:30 WebServer: started: 22:05:30
22:05:30 WebServer: ***
22:05:30 WebServer: WebServer: Serving HTTPS on 192.168.1.17 port 4
22:05:30 WebServer: ***
22:06:50 DNSServer: DNS request received!
22:06:50 DNSServer: Source: ('192.168.1.5', 53457)
22:06:50 DNSServer: Domain: trailers.apple.com
22:06:50 DNSServer: ***intercept request
22:06:50 DNSServer: -> DNS response: 192.168.1.17
22:06:52 DNSServer: DNS request received!
22:06:52 DNSServer: Source: ('192.168.1.5', 56209)
22:06:52 DNSServer: Domain: ax.init-cdn.itunes.apple.com.akadns.net
22:06:52 DNSServer: ***forward request
22:06:52 DNSServer: -> DNS response from higher level
22:06:52 DNSServer: DNS request received!
22:06:52 DNSServer: Source: ('192.168.1.5', 52709)
22:06:52 DNSServer: Domain: p45-buy.itunes.apple.com.akadns.net
22:06:52 DNSServer: ***forward request
22:06:52 DNSServer: -> DNS response from higher level
22:07:34 DNSServer: DNS request received!
22:07:34 DNSServer: Source: ('192.168.1.5', 56941)
22:07:34 DNSServer: Domain: mesu.apple.com
22:07:34 DNSServer: ***restrain request
22:07:34 DNSServer: -> DNS response: 192.168.1.17
22:07:34 DNSServer: DNS request received!
22:07:34 DNSServer: Source: ('192.168.1.5', 60579)
22:07:34 DNSServer: Domain: ax.init.itunes.apple.com
22:07:34 DNSServer: ***forward request
22:07:34 DNSServer: -> DNS response from higher level
22:07:35 DNSServer: DNS request received!
22:07:35 DNSServer: Source: ('192.168.1.5', 63654)
22:07:35 DNSServer: Domain: itunes.apple.com
22:07:35 DNSServer: ***forward request
22:07:35 DNSServer: -> DNS response from higher level
22:07:36 DNSServer: DNS request received!
22:07:36 DNSServer: Source: ('192.168.1.5', 59820)
22:07:36 DNSServer: Domain: p45-buy.itunes.apple.com
22:07:36 DNSServer: ***forward request
22:07:36 DNSServer: -> DNS response from higher level
22:07:38 DNSServer: DNS request received!
22:07:38 DNSServer: Source: ('192.168.1.5', 51115)
22:07:38 DNSServer: Domain: configuration.apple.com
22:07:38 DNSServer: ***forward request
22:07:38 DNSServer: -> DNS response from higher level
22:07:39 DNSServer: DNS request received!
22:07:39 DNSServer: Source: ('192.168.1.5', 64307)
22:07:39 DNSServer: Domain: a5.mzstatic.com
22:07:39 DNSServer: ***forward request
22:07:39 DNSServer: -> DNS response from higher level
22:07:40 DNSServer: DNS request received!
22:07:40 DNSServer: Source: ('192.168.1.5', 62405)
22:07:40 DNSServer: Domain: a4.mzstatic.com
22:07:40 DNSServer: ***forward request
22:07:40 DNSServer: -> DNS response from higher level
22:07:40 DNSServer: DNS request received!
22:07:40 DNSServer: Source: ('192.168.1.5', 63907)
22:07:40 DNSServer: Domain: a1.mzstatic.com
22:07:40 DNSServer: ***forward request
22:07:40 DNSServer: -> DNS response from higher level
22:07:40 DNSServer: DNS request received!
22:07:40 DNSServer: Source: ('192.168.1.5', 49776)
22:07:40 DNSServer: Domain: a2.mzstatic.com
22:07:40 DNSServer: ***forward request
22:07:40 DNSServer: -> DNS response from higher level
22:07:40 DNSServer: DNS request received!
22:07:40 DNSServer: Source: ('192.168.1.5', 63240)
22:07:40 DNSServer: Domain: a3.mzstatic.com
22:07:40 DNSServer: ***forward request
22:07:41 DNSServer: -> DNS response from higher level
22:07:43 DNSServer: DNS request received!
22:07:43 DNSServer: Source: ('192.168.1.5', 56913)
22:07:43 DNSServer: Domain: init.itunes.apple.com
22:07:43 DNSServer: ***forward request
22:07:43 DNSServer: -> DNS response from higher level
22:07:44 DNSServer: DNS request received!
22:07:44 DNSServer: Source: ('192.168.1.5', 65294)
22:07:44 DNSServer: Domain: play.itunes.apple.com
22:07:44 DNSServer: ***forward request
22:07:44 DNSServer: -> DNS response from higher level
22:07:45 DNSServer: DNS request received!
22:07:45 DNSServer: Source: ('192.168.1.5', 64481)
22:07:45 DNSServer: Domain: pd-st.itunes.apple.com
22:07:45 DNSServer: ***forward request
22:07:45 DNSServer: -> DNS response from higher level
22:07:46 DNSServer: DNS request received!
22:07:46 DNSServer: Source: ('192.168.1.5', 52946)
22:07:46 DNSServer: Domain: trailers.apple.com
22:07:46 DNSServer: ***intercept request
22:07:46 DNSServer: -> DNS response: 192.168.1.17
22:07:47 DNSServer: DNS request received!
22:07:47 DNSServer: Source: ('192.168.1.5', 51436)
22:07:47 DNSServer: Domain: init-p01st.push.apple.com
22:07:47 DNSServer: ***forward request
22:07:48 DNSServer: -> DNS response from higher level
22:07:48 DNSServer: DNS request received!
22:07:48 DNSServer: Source: ('192.168.1.5', 62642)
22:07:48 DNSServer: Domain: 5-courier.push.apple.com
22:07:48 DNSServer: ***forward request
22:07:48 DNSServer: -> DNS response from higher level
22:08:19 DNSServer: DNS request received!
22:08:19 DNSServer: Source: ('192.168.1.5', 49378)
22:08:19 DNSServer: Domain: data.iana.org
22:08:19 DNSServer: ***forward request
22:08:19 DNSServer: -> DNS response from higher level
22:09:07 DNSServer: DNS request received!
22:09:07 DNSServer: Source: ('192.168.1.5', 51163)
22:09:07 DNSServer: Domain: e673.g.akamaiedge.net
22:09:07 DNSServer: ***forward request
22:09:07 DNSServer: -> DNS response from higher level
22:09:07 DNSServer: DNS request received!
22:09:07 DNSServer: Source: ('192.168.1.5', 60507)
22:09:07 DNSServer: Domain: se.itunes.apple.com
22:09:07 DNSServer: ***forward request
22:09:07 DNSServer: -> DNS response from higher level
22:11:36 DNSServer: DNS request received!
22:11:36 DNSServer: Source: ('192.168.1.5', 55681)
22:11:36 DNSServer: Domain: bookkeeper.itunes.apple.com
22:11:36 DNSServer: ***forward request
22:11:36 DNSServer: -> DNS response from higher level
22:11:37 DNSServer: DNS request received!
22:11:37 DNSServer: Source: ('192.168.1.5', 60218)
22:11:37 DNSServer: Domain: upp.itunes.apple.com
22:11:37 DNSServer: ***forward request
22:11:37 DNSServer: -> DNS response from higher level
22:12:35 DNSServer: DNS request received!
22:12:35 DNSServer: Source: ('192.168.1.5', 62602)
22:12:35 DNSServer: Domain: mesu.apple.com
22:12:35 DNSServer: ***restrain request
22:12:35 DNSServer: -> DNS response: 192.168.1.17
 
I can't see any problems in that log, but still get the trailers unavailable message.
Am i supposed to change something on the plex media server?

 

2

No changing settings.py, please.

3

You dont want me to change anything at all there? Only change things on the apple tv itself?

4

Yes. No changes to PY code needed. PlexConnect - when first run - will create a Settings.cfg file. You might edit that... but for a std. setup there shouldn't be a need to it either.

As long as you have "enable-plexconnect_autodetect"=True, "ip_plexconnect" is not used. I guess.

You did work through the "certs" part, right?

5

Yes, i have reinstalled it all 3 times now and dont touch anything. Still trailers unavailable.

23:51:16 PlexConnect: ***
23:51:16 PlexConnect: PlexConnect
23:51:16 PlexConnect: Press CTRL-C to shut down.
23:51:16 PlexConnect: ***
23:51:16 PlexConnect: started: 23:51:16
23:51:16 PlexConnect: IP_self: 192.168.1.17
23:51:16 DNSServer: started: 23:51:16
23:51:16 DNSServer: ***
23:51:16 DNSServer: DNSServer: Serving DNS on 192.168.1.17 port 53.
23:51:16 DNSServer: intercept: ['trailers.apple.com'] => 192.168.1.17
23:51:16 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld
.apple.com.edgesuite.net'] => 127.0.0.1
23:51:16 DNSServer: forward other to higher level DNS: 8.8.8.8
23:51:16 DNSServer: ***
23:51:16 WebServer: started: 23:51:16
23:51:16 WebServer: ***
23:51:16 WebServer: WebServer: Serving HTTP on 192.168.1.17 port 80.
23:51:16 WebServer: ***
23:51:17 WebServer: started: 23:51:17
23:51:17 WebServer: ***
23:51:17 WebServer: WebServer: Serving HTTPS on 192.168.1.17 port 443.
23:51:17 WebServer: ***
 
 
But it doesn't seem to find the actual PMS though? PMS is up and running, i can play from a smart blu ray, from an ipad or a pc or an android.
The log reacts when i move around on the appletv, says request from Netflix etc so the connection must be fine.
6

You have to point your aTV DNS to the PlexConnect host, though. In this log snippet, no DNS request was captured.

The PMS is looked for when entering trailers app - once it is needed. No before.

7

Plexconnect host is/means the same ip as the PMS, correct? They are on the same computer. In this case 192.168.1.17

8

It is not necessarily on the same machine - in your case it might be...

Did you set your aTV DNS setting to this address? Did you hit the trailers icon already?

9

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