Server Version#: Version 1.25.2.5319
Player Version#: 7.26
IOS Version #: iPadOS and iOS 15.2
The Plex App on my iPad and iPhone crashes intermittently. This happens often when the app was just launched and when downloading media or starting playback. Most of the time the issue is resolved by relaunching the app (and playback)
Installed App version 7.28 on my devices running iOS and iPadOS 15.3 but the issue seems to occur even more often.
I have the same issue in my iPad… app will crash intermittently during playback… seems to occur randomly… usually multiple times in a row - and then it’s fine again…
Not sure why or what’s happening, but regularly the iOS plex app crashes when starting up and attempting to view media options and initially starting media play. It often takes multiple restarts to get it to actually work. It has been so for many versions now - never solved. Web plex works fine, always, but the iOS app crashes regularly and very frequently - very frustrating.
It may be related to having downloaded content on the iPad, but no other app does this - only plex app crashes like this regularly. Something is wrong with plex app implementation - maybe tied to a memory allocation management problem of some sort. Or, some kind of server connection interrupt. Sure behaves that way; just crashes out completely and has to be restarted regularly. Once it starts working it works for duration, but the restarts cause crashes over and over. I’ve even deleted and completely reinstalled the app and downloaded media. I do have about 250 480p downloads but that sure shouldn’t cause an app crash with such repeatability.
Hi!
I see the same behaviour that Nield described. Is this being addressed by the Plex team?
Best regards,
Andrew
It has never been solved. Happens almost every time I first start up the plex app. Have to do it 2-4 times and it will finally work. I do have about 300 downloaded media items on my iPad, which may be a related item. But, plenty of storage space and ram in the 2TB iPad. When I get frustrated I just go to the web solution instead. But again, never been fixed and problem continues.
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