Server Version#: 1.23.4.4712
Window Server 2019
I’ve been running plex for several years without an issue but all of a sudden since the last patch my server is crashing multiple times throughout the day and overnight. So much so that the crash uploader is giving me an error because I’m sending too many reports.
I tried installing the current beta version and rolling it back to earlier versions but it didn’t make a difference. I enabled verbose logging and I don’t see any real references to errors beyond what’s noted below.
I’ve tried adjusting my settings based on other posts I’ve seen like disabling hardware acceleration, adjusting my scan frequency, adjusting CPU usage, applied windows updates.
I’m happy to provide logs but I don’t feel comfortable just publicly posting them since they contain emails and IP addresses. I can also provide as many crash dumps as you can handle.
Here’s what I see in Windows Event viewer:
Faulting application name: Plex Media Server.exe, version: 1.23.4.4712, time stamp: 0x60cb6e4c
Faulting module name: Plex Media Server.exe, version: 1.23.4.4712, time stamp: 0x60cb6e4c
Exception code: 0xc0000005
Fault offset: 0x0098a619
Faulting process id: 0x16c8
Faulting application start time: 0x01d76d845232717e
Faulting application path: C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe
Faulting module path: C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe
Report Id: 07eafa7d-1892-407e-a78c-496e0bf08b89
Faulting package full name:
Faulting package-relative application ID:
The only errors I see in the logs are as follows:
Jun 30, 2021 07:12:59.891 [5728] ERROR - Unknown metadata type:
Jun 30, 2021 07:13:00.087 [0492] WARN - NAT: PMP, got an error: NATPMP_ERR_RECVFROM.
Jun 30, 2021 07:13:00.139 [0492] ERROR - Error issuing curl_easy_perform(handle): 60
Jun 30, 2021 07:13:04.651 [4500] ERROR - Error issuing curl_easy_perform(handle): 28
Jun 30, 2021 07:13:04.651 [4500] DEBUG - HTTP simulating 408 after curl timeout
Jun 30, 2021 07:13:04.651 [6352] ERROR - Error issuing curl_easy_perform(handle): 28
Jun 30, 2021 07:13:04.651 [6352] DEBUG - HTTP simulating 408 after curl timeout
Jun 30, 2021 08:36:04.792 [5396] DEBUG - NotificationStream: Removing because of error
Jun 30, 2021 08:48:42.835 [4300] ERROR - Error issuing curl_easy_perform(handle): 6
Jun 30, 2021 08:49:39.586 [4372] ERROR - Unknown metadata type: folder
Jun 30, 2021 08:49:39.587 [4372] WARN - QueryParser: Invalid field ‘contentDirectoryID’ found, ignoring.
Jun 30, 2021 08:49:39.587 [4372] WARN - QueryParser: Invalid field ‘libraryHubsOnly’ found, ignoring.
I read that an older version of Plex caused some DB errors and I’m not sure if this is the case with my set up, not sure why all of a sudden things would have started having issues. I have a pretty good backup history so I can try rolling my DB back but I would really like to avoid that if possible. I would just need to know how far to go back.
** Update **
As randomly as my issues started, it has since gone away. Not a single crash in the past 3 days.
