Hello, everyone
Sorry if I’m doing something wrong or writing in the wrong place, it’s my first time here.
I install my first server in my Synology NAS. Everything went smooth but later i found a small problem, i can find my videos inside my folders in the NAS but i cannot find them in the same folder in plex.
I read some posts here in the forum and found out it might be the name or the file format.
For example, for some videos I changed the name and they start show in plex.
But some other videos I changed the name to something small like “123.mp4”, “456.mkv” or “789.avi” depending on the video format but they dont show up.
I already check the video codecs, I have MPEG-4 that show up and another ones that dont. The same happen to the other formats.
Most of the time this is due to how your files are names / organized.
Exceptions could be related to permissions or some specific unsupported formats (not so much the codecs of the individual tracks, but e.g. iso or other disc image formats).
It really depends on the library that you have the media in.
Movie Library:
Plex expects the files to be named EXACTLY the correct title as seen on TMDB/IMDB, including year in parenthesis afterwards (for example Batman (1989)).
It will ignore any file that looks like it is named like a TV Show (for example The Simpsons S01E03 or S02E15 - TITLE). Since some movies DO start with numbers (101 Dalmatians (1961)), it won’t ignore them, but I can see Plex ignoring a file such as 123.mkv.
Other issues are if the name is bad, Plex might get confused and think it is a similarly named movie you already have, and COMBINE the two into one entry because it thinks you have two copies. Including the year in the filename will do LOADS to prevent this, but you can check for duplicates to see if Plex combined the files into one.
TV Show Library:
Point your library at the root folder that includes every show inside it. If your show is in /media/TV Shows/Scooby Doo/Season 01/S01E01.avi, then point the library at the /media/TV Shows/ folder, NOT the /media/ folder or the /media/TV Shows/Scooby Doo folder.
Plex EXPECTS you to title the folder with the show’s name (not required: release year, but I ALWAYS include it to prevent ambiguity). Within that folder, you can include a single-season show in the root of this folder, but if you have multiple seasons it’s best to make Season 01 and Season 02 folders (etc).
DO NOT NEST MULTIPLE SHOWS WITHIN ONE FOLDER. This can cause all kinds of problems. For example, I have multiple Scooby Doo shows, but you cannot lump both of those in a folder called “Scooby Doo” with each show within that.
Plex will (mostly) ignore any file that does not have a number within it. So if you have a file named episode 1, Plex might pick it up as the first episode, but Episode one will be ignored.
Other Media:
This library is perfect for anything that is not made professionally. Your home-made drone vids, your VHS-rip graduation video, etc. Plex will not attempt to compare any folder or filename against online movie databases, so you should not likely get any issue having your files show up.
If you do not follow the proper naming scheme, odd things can happen. I’ve tested this a lot, and always fall back to the official rules if something doesn’t work out. If you attempt to skip following the naming rules, you are unlikely to get it to work AND you are unlikely to get anyone to help you make it work.
