Using Plex 1.10.1.4602 on a Synology DS415play, Plex is not finding and processing my movies. My movies are in the following directory, and adhere to the Plex syntax:
/volume1/Media Library/Movies
I’m guessing maybe it’s a permissions issue?
root@DS415:~# ls -ld /volume1/Media\ Library/Movies
drwx–S—+ 8 bernie users 36864 Jan 2 22:58 /volume1/Media Library/Movies
Did you manually do anything with the permissions via the shell?
You should go to Control Panel - Shared Folders, Edit
the Plex
share and give user plex
permission to read your media shares.
PMS does not have unrestricted access on Synology therefore we must give it permission to access the media manually.
Even though the Synology Manager said that the plex user has administrative privileges, and should have access to /volume1/Media Library/Movies, I changed the permissions to give the plex user read/write permissions, and Plex is now parsing my movies. Life is good!
@“zbernie123@outlook.com” said:
Even though the Synology Manager said that the plex user has administrative privileges, and should have access to /volume1/Media Library/Movies, I changed the permissions to give the plex user read/write permissions, and Plex is now parsing my movies. Life is good!
That’s a Synology quirk. I place it in the Administrators group so we have access to HW transcoding on those capable of it. If there was an overwhelming need, I could change that back but the argument against it is media deletion. By running as a non-privileged user, Synology permissions are enforced. If I ran it as ‘root’, those permissions would be meaningless. IMHO, that means folks will end up losing media by accident and, to me, that’s not a good thing.