Plex is not finding newly added music and movie files on external hard drive

Server Version#:
Player Version#:

Trying to add music and movies by doing the “scan library” function like always. It’s not finding new additions. VLC and other media players are finding them, but not Plex.
Tried some basic things like cleaning cache, restarting, unchecking read only in folder properties, etc. Nothing is working.
If it gives any insight, I’m using the Beta Plex Server…

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