Plex is not seeing my files and folders

[Jobajean]

Server Version#: PLEX Server 1.16.1.1291-158e5b199
OS: Linux Mint 19.1

I recently installed Linux Mint on my computer (trying to move away from Windows) and installed Plex. Plex is the main task for this machine, so very important that I get it to work… I have my media files on a different disk than where my OS is installed and where Plex runs. When I add the folders to the libraries, Plex doesn’t see any of the subfolders that contain my media.

I did use to run my Plex server on an earlier version of Mint once before a while ago, and I remember running into the exact same problem.
I know that it has to do with permissions. At the time I was able to figure it out and get it fixed pretty quickly but for some reason, I can’t get it to work this time. I have searched the internet and there are different answers and it is very confusing. Can somebody help me with some step by step instructions to set this up properly that are easy to follow for a Linux noob? I searched, but like I said it has become quite confusing…

The folder for my media is mounted as follows:
Device: /dev/sdb1
Contents: NTFS — Mounted at /media/andy/DATA

Thanks!

[ChuckPa]

Yep… Mounted where Plex can never get to. Solution is the same as last time too.

Using EXT, NTFS, or other format drives (internal or external) on Linux

This document is of primary interest to anyone who has connected USB drives or has media on other internal drives but user plex can’t access it due to Linux’s default security mechanisms. WARNING: This procedure will not work for SNAP, Docker or other container mechanisms unless expressly handled within the confines of the container. This procedure is intended for use with the dpkg package. We will walk through the steps needed to add these external USB hard drives and internal hard drives…

[Jobajean]

Thanks, gonna try it!