Plex is UNABLE TO SHUFFLE music videos

Plex straight-out REFUSES to keep playing my media. I have 1000 music video files, but when I try to “shuffle”, plex only plays a few and then hangs on the “play next” screen. SHUFFLE MEANS KEEP PLAYING UNTIL I TELL YOU TO STOP!!!

Why is this BASIC BASIC feature completely broken on Plex???

Did you configure your player to stop playback after a period of inactivity (pass-out protection)?

No, I never set up “pass out protection”. I have done everything I can think of to try to just make Plex play my music videos CONTINUOUSLY but it just simply refuses to play more than about 5 videos before stopping and asking if I want to play the next one. It’s INFURIATING!!!

On what client(s) are you experiencing this (platform and version)?

Android mobile and web clients, everything newest version. Seems to be a server issue not a client issue.

Is your server set to enter hibernation mode after a while?

No. My server never goes into hibernation mode. We are talking about PLEX being unable to play literally more than just a FEW tracks in a row, like I’m unable to even play music while I take a bath because PLEX thinks “shuffle” means “play 5 videos and then stop”.

PLEX needs to have a “PLAY WITHOUT STOPPING” option.

Really what PLEX needs is the option to COMPLETELY DISABLE the screen that confirms whether you want to play the next track, and set it to ALWAYS PLAY THE NEXT TRACK!!!

There needs to be an option, instead of play for “2 hours” or whatever, to “play forever”!!!

Basically I have to use other apps for streaming music videos from my NAS because PLEX has no ability to do “continuous shuffle play”. It’s a major major bug in a very basic feature, imho.

Passout protection is a Player Experience feature and is enabled by default on clients which support it (Android being one that does, web being one that does not). The default value is two hours which seems to align with what you’re seeing.

So, at least on your Android clients, double check the settings and ensure that you have indeed disabled it.

I have it set to “never prompt” but sure enough, it stops playing after a few videos and asks me if I want to continue playing, anyhow. PLEX seems extremely extremely persistent in trying to prevent you from doing “continuous shuffle play”.

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