I’m not sure where to look in the logs to find out why? It’s been happening for a few weeks. When it happens I just go into Package Center on Synology and re-start the application but super frustrating. Any tips? I tried looking on console in settings but didn’t see anything.
Server Version#: Version 1.23.6.4881
Player Version#: Plex web
Confirm your system is set for debug level server logs.
See Reporting issues with Plex Media Server.
After next crash, restart Plex, wait 1 - 2 minutes for Plex to fully start.
Pull log files and attach entire zip file to the thread.
Settings → Troubleshooting → Download Log Files
I’m on Version 1.23.6.4881 an it says up to date when I check. I downloaded logs. Which ones should I upload?
Logs attached! Plex Media Server Logs_2021-08-06_19-59-21.zip (5.2 MB)
Thanks! I’ll update to beta. Attached zip of all logs above! Thnx
Hey @trumpy81
I too am experiencing this issue, but my Plex doesn’t scan any download directories. Any ideas why this would be occurring?
I am on Version 1.24.0.4897.
Thanks for looking! I actually don’t have it watch my downloads folder that I’m aware of? I always move my files to my plex folders after downloads are complete. Is there a setting I can double check?
Correct. I understand it’s confusing because of the folder named “torrents” but no, I do not download to that location. I download on my Mac, to my downloads and manually move to my Syno after.
Just updated this AM. I’ll try today and report back. Thanks for your help!!!
Thank you, I have made the fixes and will monitor for any more crashes.
@trumpy81 This is happening again on Version 1.24.1.4931. I don’t use my /volume1/music for Plex.
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