Server Version#: Version 4.117.3 I have had Plex installed and working on an Ubuntu PC for at least 4 years without any problems. The other day I let it install a Plex update and now it keeps losing remote access. If I click disable remote access and then click to enable it again. It will work f…

On Monday I installed the plex update on the server, from that moment on, I can no longer play videos remotely, is there a way to do a rollback.

[image] pilot192: However, when it says its up it will play a movie remotely. It may be using Plex Relay , a fallback for when Remote Access is not working. The stream is tunneled through servers at plex.tv and is limited to 2 Mbps (1 Mbps w/o a Plex Pass). Monitor the stream via Plex Dashbo…

[image] IORY88: is there a way to do a rollback. On Linux, if using dpkg, you can install the older version. With other platforms or installation methods, you may need to uninstall the current version, then install the desired version. After installation you may see a “503 maintenance” mess…

I completely uninstalled plexmediaserver on my server (linux mint), installed the latest version 1.32.8.7639, and I still can’t play remote.

@IORY88 See the two troubleshooting articles linked above.

Hello, I completed the complete uninstallation of PMS, I have installed the latest version, and I still cannot watch movies remotely, I am paying a subscription, if the same problem continues, I will have to decline the service and go to another software.

It’s generally highly unlikely to be related to a server upgrade – you’ve just confirmed it’s not the case here. Keep in mind there’s lots of different players involved when it comes to remote access… ranging from a bad configuration inside Plex, a bad network configuration of your server’s host ma…

@IORY88 According to Plex.tv, your server was last seen 21 hours ago. Please restart Plex Wait 3 minutes Stop Plex Make a tar.gz of the “Logs” directory Attach the Logs.tar.gz here NOTE: You had 2 other (deleted) instances of the server on your account. I cleaned that up for you.

I attach the PMS log, also the open ports of my ISP provider, as indicated, before all this, it could be seen remotely connected indirectly, without problems. [image]

Do you still have the previous version package available ? If so, as a crazy test, Uninstall PMS (do not delete what you have) sudo dpkg -i filename.deb Start PMS If you don’t have it, tell me what you need. I will tell you, using Mint is not stable for PMS. It has a long history of …

Plex keeps losing remote access

Plex Media Server Remote Access

FordGuy61 Split this topic December 31, 2023, 7:02pm 22

A post was split to a new topic: Remote Access Problems

Topic		Replies	Views
Most recent Plex upgrade broke remote access? Remote Access	27	1372	February 1, 2021
Remote Access General Discussions	16	285	January 7, 2020
remote access is not working for me but before I updated the plex media server is was working good General Discussions	19	81	January 8, 2020
Remote Access not working Desktops & Laptops server-linux	33	1899	December 18, 2018
Plex Remote Access Gets Disabled NAS & Devices server-linux , server-qnap	6	276	February 26, 2021

Plex keeps losing remote access

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