Plex leaves played files unfinished

Plex Media Server Desktops & Laptops
1

Server Version#:1.14.1.5488-cc260c476
Player Version#:

Any file I play and completely finish shows as Un-played. When clicking play it always has 4 mins left, no matter how many times you play or fast forward it will continue to leave 4 mins I played.

Running the server off a older mackbook. However it does this when playing on a appletv 4th gen, any iPhone we have and our Plex app on the Vizio tv we have.

2

Hi, your Server version is pretty old now. i would check announcements to see if there has been a fix applied.

https://forums.plex.tv/c/general/announcements

3

Thanks. It happened after it updated last. I will check for updates.

4

Make sure this video is not in perpetual ‘paused’ state on any Plex client connected with your account.

If it doesn’t, check your plex database for damage:

  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 5 minutes
  6. fetch log files and attach them here

Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.
https://support.plex.tv/articles/201100678-repair-a-corrupt-database/

5

I just checked and I’m running the latest update.

6

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