Im wondering if anyone can help
I have been runing PMS for nearly a year and eveything was fine until a couple of months ago when i started to see remote access turning red alot and users loosing connection.
Im a network engineer / admin so all ports ets: 32400 have been routed through my cisco gear and all that is fine, plex is the only thing that looses access to the internet for my users to connect.
I run multiple applications that users connect to and none of those services are effected, so ive drawn it down to plex its self.
Can someone help me to determine what could be doing it.
TCP / UDP : 32400 , routing: NAT - Allow all packets (no pc firewall, im running SmoothWall firewall server as i have 4 different network nodes)
when plex loses it’s remote connection are you able to connect to it via a manual connection to the server? next time it happens see if a remote user can connect to you using http://yourexternalip:32400/web/index.html
@dualznz said:
Im wondering if anyone can help
I have been runing PMS for nearly a year and eveything was fine until a couple of months ago when i started to see remote access turning red alot and users loosing connection.
Im a network engineer / admin so all ports ets: 32400 have been routed through my cisco gear and all that is fine, plex is the only thing that looses access to the internet for my users to connect.
I run multiple applications that users connect to and none of those services are effected, so ive drawn it down to plex its self.
Can someone help me to determine what could be doing it.
TCP / UDP : 32400 , routing: NAT - Allow all packets (no pc firewall, im running SmoothWall firewall server as i have 4 different network nodes)
what do you get when you are trying to connect from the outside at http://yourexternalip:32400/web/index.html ?
i sorted it cheers for ya help, i ended up reinstalling the plex server, removed the DB and re done that, seems to have fixed it, i have had no issues since.
Ugh, I never like that “fix”
I’m having similar issues… plex just vanishes from time to time but eventually comes back on its own
