Server Version#: v 1.29.0 Player Version#: Version 4.92.0 Hey ever since the hack of 2022, I had to change password of course. But now when I log in (v4.92.0) at https://app.plex.tv/desktop/ … libraries disappear. I keep losing my libraries from my QNAP NAS. I have to go into qnap and stop and re…

Is your server still linked to your account?

not sure what you mean by that. I can access the nas via plex, so yes. When I loose connection as stated before my nas doesn’t show up and have to reboot PMS via qnap. If there’s a setting section you can point me to might help. The attachment is from Authorized Devices [Capture] So it should be, …

What information is showing when you open http:://[local IP address of your QNAP]:32400/identity – this should show some XML content; I’m particularly interested in the attribute claimed="..." and its value (0=server isn’t linked to your account; 1=server is linked to an account).

http://192.168.x.xxx:32400/web/index.html#!/ when logging in… probably no use lol with /identity <MediaContainer size=“0” claimed=“1” machineIdentifier=“1b7aa94aec060572405fe7a9bced7a7xxxxx” (I “x” out, wasn’t sure if sensitive info) version=“1.29.0.6244-819d3678c”>

Looks ok as for the server. Do you experience the same issue when using some other players? Do you have any browser settings / add-ons / plug-ins that might mess with the session cookies of the web app (e.g. causing Plex to consider you to be signed out in that web app instance)?

no issues elsewhere. No other settings have been changed or plugins. I don’t think I’ve added or changed anything this year really, besides Prusa slicer program. I have a nvidia graphics card update that I forgot website password for lol . Never had a problem until having to reset password this year…

I use Home Assistant, for years though and had to redo plex add on in it when password change. That’s why I thought I had a long live token

[Capture] this is what it looks like when I loose NAS server

[image] JZ5150: I had to change password of course You need to reclaim your Plex Media Server Look here: (Re-)Claiming a QNAP Plex Media Server

[image] dane22: You need to reclaim your Plex Media Server I have claimed it and it keeps disappearing. For the life of me I don’t know. Since ur a Plex Employee, wasn’t there long lived 10yr tokens a few years ago? That’s the only thing I can think of. All was fine until PMS hacked =>passwor…

Plex loses NAS

Plex Media Server

dane22 October 22, 2022, 11:49pm 12

You need to reclaim your Plex Media Server

Look here: (Re-)Claiming a QNAP Plex Media Server

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Plex loses NAS

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