Plex Media Player very silent

Plex Players Desktop Players
1

Server Version#: Version 1.15.8.1198
Player Version#: Version 3.100.1

player runs on windows 10. My issue is, that I need to turn up the volume to even hear something from plex. all other sounds became very loud (eg email pops in)

Windows mixer is looking fine, I even put the other bars a bit down.

I have a stereo system, most of the files I am watching in plex are AC3 5.1

Any idea how i can increase the plex volume?

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  1. Switch PMP into the TV mode
  2. play something
  3. press and hold the + key on your keyboard
1 Like
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is already at 100%

4

didn’t see it mention but is the PMP set to 5.1 ?

if it is, you are probably just getting the LF & RF information; missing the LR & RR and most importantly the Center (majority of voice info).

5

Good idea:

Put PMP into the TV mode
Go to
Settings - Audio
Verify that ‘Device Type’ is set to ‘Basic’
And ‘Channels’ to ‘Stereo’

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plex12
plex121037×482 31.3 KB

that was already set

1 Like
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that’s setup as it should be.
hmmm


  1. is the Plex Server trans-coding the audio ?
  2. have you tried unchecking the normalize option ??
  3. are you having the same experience with 2.0 content ???
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12888×563 40.4 KB

2) yes unchecked is worse
3) 2.0 content is much better.

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Then, I’m afraid there is only one option left.
Unfortunately, it is only available in TV mode and has to be toggled manually every time:

10

thanks for great support, as always!

I really do not like the TV mode. I will stick to the “usual” mode in hope it will be fixed one day.

1 Like
11

your settings all seem fine, as I assumed.

I was asking if Plex was showing this on the server side while playing. I was having a similar issue (a while back)
 my solution ended up being down-mixing my own files and bypassing Plex.

it thinks its always doing the right thing, even when it isn’t and there is no way of telling it to do it the way you want for your setup.

one of my biggest issues is I have 2 files, 1 1080p DTS & 1 720p ac3 5.1 or aac 5.1. It will always take the 1080p and transcode for a 720p aac 2.0. If I remove the 1080p file it direct plays as expected so I know its not my settings or player. Its the Plex Logic Tree for problem solving the universe.

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using an ffmpeg batch, this is what I’m currently using after about a year of trial & error to get pretty good balance. I say balance because different movies are setup differently and adjusting all the time is annoying.

call %ffmpeg% -i “%%~dpna.mp4” -vn -sn -c:a aac -b:a 160k -af “pan=stereo|FL=0.5FC+0.707FL+0.707BL+0.5LFE|FR=0.5FC+0.707FR+0.707BR+0.5LFE” “%%~dpna.aac”

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