Some of the interviews are showing some of them aren’t. I had some showing, then I added more, the newer ones aren’t showing up. I have asked the media scanner to scan it a bunch of times and all I get is
Jul 28, 2020 15:38:13.172 [0x7fc081528780] DEBUG - Scanner: Processing directory /srv/plex/movies/Portrait Of A Lady On Fire (2019) (parent: yes)
Jul 28, 2020 15:38:13.175 [0x7fc081528780] DEBUG - Skipping over directory 'Portrait Of A Lady On Fire (2019)', as nothing has changed; removing 1 media items from map.
How do I force plex to look inside this folder? I’ve tripled checked the permissions. Plex can see the folder it just doesn’t seem to want to look inside recursively? I’ve tried the cli scanner with --scan --force. That doesn’t seem to achieve anything either.
Hi @ChuckPa , I shouldn’t have come to the forums, and I shouldn’t have wasted your time. I’ve just seen that download logs pulls down 3.9mb zipped of data, and I’m not going to check it all and and I’m not going to upload logs to a public forum without reading them first. It seems like just waiting long enough solves it: eventually plex seems to figure out that there are new files and adds them, which while a bit annoying is good enough for me.
For what it’s worth, if you’d like to force Plex to manually detect your extras, you need to refresh metadata for the item/library, not scan it. They fall into the category of local media assets:
You can refresh metadata by clicking the ellipsis on the bottom-right of the poster for an item:
You can also refresh the metadata for an entire library by selecting “Refresh All Metadata” from the actions menu at the library level.
There’s also a scheduled task item to refresh local metadata every three days.
That’s a good hint, thanks. I did try also refreshing metadata. You know, thrash around, click all the things. Next time I run into this I will pay more careful attention to those agents instead.
EDIT: I tested this again, I guess I didn’t fail hard enough. Refreshing metadata does do the trick.
