Dear Support,
After upgrading to 1.9.7.4460-a39b25852 i cant sync any more to my android devices although playing direct is working well.
What happen is the converting start until it reach 49-50% on the device and 99-100% on the conversion tab on the server, and nothing happens afterword ?? (Check attached)
please see bellow what i tried:
1- i tried more than 4 android devices with the same problem
2- i tried to reinstall plex app on android (with clearing cache)
3- i tried to repair the server by installingsame release with repair option
4- i tried syncing original content as well to avoid converting
5- enable/disable http tunneling on server network setting
6- tried different media content (only music worked)
7- updated to the new release today 1.10.0.4516-6f422d9bc hopefully it fix it but no luck!
Observation:
1- i checked the logs and i dont see any errors there.
2- I monitored the sync+ folder to see if the file is created and its creating a temp file ex: movie.mp4.tmp with 0kb size, i noticed also that the folder is read only, so when i remove read-only option from the parent folder the file show its actual size?! and it stays like this and doesn’t being renamed to MP4, (Is this the reason??
I realy tried to figure this out but no luck, can you please help me ASAP.
I need this urgent!
Thanks,
Fad
