Plex Media Server could not be found

Plex Media Server NAS & Devices
1

Hello,

Since today, i can’t connect to my plex server installed on my Synology NAS.

“A server could not be found. Download and install Plex Media Server, then sign the server in.”

The server is running on my NAS (my nas is accessible from internet), i have stopped Plex and reinstalled the last version of Plex. But i can’t access to the server.

When I go to the my devices, i didn’t see my server.
Everything worked well Friday and I haven’t made changes to Plex (excepted install new version).
The only thing i change is to have installed the new Synology DSM version.

I have try to connect to my plex account but i don’t know how to add my server !

Plex Version : PlexMediaServer-0.9.14.6.1620-e0b7243-x86.spk
DSM version : DSM 5.2-5644 Update 3
NAS Model : Synology DS214 Play

Could someone can help me ?

Thanks in advance.

3

I’m having this same issue. When following Q22 on the FAQ page I don’t have PlexOnlineMail, PlexOnlineToken and PlexOnlineUsername in my Preferences.xml file. I have tried everything on FAQ page an am totally lost on how to fix this issue.

5

trumpy81 I have tried that. I’ve opend up a separate thread this morning detailing as much as i could.
forums.plex.tv/discussion/209770/cannot-connect-to-server#latest

6

Hi, I just tried and Ialso got a messages. But Toady I have a Find a Solution to fix Plex server Connection error Just Follow guide and enjoy it