Plex Media Server crashes

@sa2000 said:

@ikNyC said:

I can tell you it was the same crash as seen due to iOS and tvOS devices playing back with Automatic Quality Adjustment enabled.

Is there any ETA on a patch for the server for said bug? If not, what version of the server can I safely downgrade to until a patch is available? How can I downgrade without losing my database/metadata?

Thanks!

IP: 148.126.xxx.xxx
user: ikNyC
Device: iPhone
Device Name: DSH iX

The fix is in the next release and is currently in testing.

Thanks for the update!!! I was starting to worry, because everything ELSE was being updated (not PWS).

what bugs why don’t i have them, i use multiply platforms no issue’s

. i want you bugs send them to me for deep dive love

Version 1.11.1 of Plex Media Server has now been released as beta. It includes the fix for the crashes associated with iOS and tvOS playback.

See Release Notice

  • (Transcoder) Playing back HEVC on Apple TV or iOS could cause the server to crash (#8032)

@sa2000 said:

@“Terry Cinemas” said:
Ok, I will delete all logs, start fresh and go through your steps. I currently have a restart script to re open plex when it crashes. I know notice it will crash 8 - 10 times in one night during scheduled tasks.

So is Bitdefender in use or not?

@“Terry Cinemas” said:

@sa2000 said:

@“Terry Cinemas” said:
Ok, I will delete all logs, start fresh and go through your steps. I currently have a restart script to re open plex when it crashes. I know notice it will crash 8 - 10 times in one night during scheduled tasks.

So is Bitdefender in use or not?

I’m sorry, no I don’t use bitdefender

Hi

Did the memory allocation errors issue and related subsequent crashes go away ?
I now have another user with these errors and Bitdefender is not running. All other users with this found that uninstalling Bitdefender fixed the issue. I am trying to establish common factors

A problem was recently identified in Plex Media Server that resulted in too many threads created which in effect would end up being like a memory leak - after a while the Plex Media Server.exe process reaches the maximum memory it can run with - 2Gb and memory allocations start to fail which would also lead to the process crashing out

Plex Media Server version 1.12.3.4947 has the fix for this memory leak and it has just been released as Beta

See Release Notice here http://forums.plex.tv/discussion/comment/1650553/#Comment_1650553

  • Plugged memory leak with starting and stopping jobs on Windows (#7618)