So, just upgraded again, this time with debug active, to try to reproduce the issue.
I no longer can reproduce the issue!!!
Installation history:
Start-Date: 2020-12-18 11:27:22
Commandline: apt full-upgrade
Upgrade: plexmediaserver:amd64 (1.21.1.3795-ee64ab56f, 1.21.1.3830-6c22540d5)
End-Date: 2020-12-18 11:27:45
Start-Date: 2020-12-21 17:08:46
Commandline: apt full-upgrade
Upgrade: plexmediaserver:amd64 (1.21.0.3711-b509cc236, 1.21.1.3830-6c22540d5)
End-Date: 2020-12-21 17:09:03
@ChuckPa clearly people here are unlcear on what exactly you need, maybe itāll help to show them how to get what you need. Iām a paying customer here and Iām doing all the work on getting PLEX to the issue. I should be getting this service ffs
@caxaxe @blitzkrieggold I think what @ChuckPa is asking is for logs that include āserver debug loggingā:
As I reported before, Downgrading and then Upgrading again made the issue disappear in my setup.
Not sure how, but if someone else can also test this and report, I would appreciate.
(File removed)
Fixed it. (Windows 10)
Iām running Bitdefender on my server with the firewall enabled. Anytime something goes haywire with any application, I turn this off as a start of my troubleshooting efforts.
Turned it off and magically, PMS started working again.
Turned it on and created an exception rule for every exe in the PMS directory, still working.
Bitdefender does a great job of notifying me of a change of an application but with the last PMS updated, it didnāt catch it or thereās an additional exe that breaks something. Iām not much to argue with success so I didnāt dig anymore once it started working again.
Future reference?
If you had posted in server-windows section, others would have seen it and been of more help.
This is the Linux section
Future reference, Iām not the OP. I searched for this issue, that doesnāt seem to be isolated to an OS, and found this thread to reply to.
@ChuckPa my server crashed again (Dec 21, 2020 20:38:58.176).
Logs in attach, thanks for the help.
(File removed)
I would like you to make a modification to Preferences.xml
Iād like you to disable Crash Report uploading for now.
I ask this so when it does crash, the dump file (.dmp) remains on your computer.
Then, if you can put in a zip and upload here with those logs, I will open the debuger and see exactly where it crashed.
With some luck, from there, we can isolate further
Ok, disabled crash report uploading, let see if I can somehow crash it againā¦
youāll find the DMP file in there. That + logs zip is what i need.
Thanks very much for helping with this.
I started my Plex Media Server so the logs were regenerated fresh, then I started my phone.
(File removed)
(File removed)
Note that I am on Windows, even though this is on the Linux part of the forums the same sort of crashes started occuring at the same time.
@ChuckPa Here goes two dumps I meanwhile was able to reproduce the issue:
(File removed)
(File removed)
Thank you.
Please leave these here.
I am trying to finish some work on Synology tonight / tomorrow.
I will grab this first chance I get (probably while my system is running its tests)
EDIT:
SERVER crashing when opening from Android Device. Not sure exactly why i said APP. Iām correcting my notes.
[Reposting with Logs this time]
(File removed) (File removed)
#I didnāt realize the upload button within the replies. My apologies.
try reinstalling the Android APP. I got mine working again
(File removed)
Hi, this keeps happening to me too! Once I hit play for anything on mobile, it crashes the server, really annoying. Happens on multiple mobile devices. Logs attached, anyone found a solution?
Yes - just turning off Windows defender firewall seemed to fix the issue for me as well . . .
I tried this, but the issue still remains.
@developers
Is there anything else you need from me? Iāll be glad to provide what ever you can use to help troubleshoot this.
