If you guys are interested I found a work around while they fix this issue, I run an app called “restart on crash”, and set it to restart the service when it crashes and works like a charm.
really easy to set up, just make shure to start as administrator.
Place the app in your %AppData% folder and configure to start on init
That doesn’t apply much to the original issue here on linux, but could be useful for the windows folks.
I came here looking for a solution and what worked for me was to clear the ‘App data and cache’. You can do this by going to ‘Settings’ → ‘Apps’ → ‘Storage’ → ‘Clear Data’.
I ‘Force stopped’ the plex app, deleted app data and cache. Uninstalled, reinstalled plex app (Overkill, perhaps)
Everythings works great now.
This was happening on my Mi Box S. I did the above and it seems to have stopped.
Ok this is clearly a thing, I had problem with my Plex servers in the last few months, with it been unstable for no reason (with only a few people connected) and since I asked everyone using the Android app to uninstall / reinstall I don’t have the problem anymore.
Did the android team have any update on this? i suspect i still have a few users with Bugged Android versions and i have no mean to block it…
Yes. They are aware and have been working on it.
I only have an Nvidia Shield and it’s not displayed this problem.
I do know they have a new version in Beta (1.13.x ??)
I also know they are working on the next after that.
On the symptom side the first thing that stop working on the server when a faulty client is connected is the API. The dashboard and tautuli stop working.
Unfurtunatly nothing usefull on the logs…
This is frustrating. I ran the Nvidia Shield app all afternoon.
I just started it again… I just cannot reproduce this no matter how hard I try … this is 8.12.4 ; the ‘problematic’ one.
What do I need to do differently?
@ChuckPa :
Typically for me “Reset All Customizations” option on the Android app is enough to crash the server.
I’m running PMS on Windows 10 and the Plex Player 8.13.1.23036 on Android 7.1.2.
The player app will crash every time I click on the X against a music track in the Now Playing window. It’s safe to press Pause then to select a different track to play just so long as I don’t try to stop the current track first by clicking X.
Clicking >I the next track button also works OK.
I’ve tried using Force Stop on the app and clearing Cache & Data before uninstall and reinstall but the present install is the best working I can get.
It sounds like you’re describing a Player problem .
This is a server thread.
Unfortunately, I can’t help with Windows and am very limited with Android (only have thte Shield)
Perhaps opening a “Android player crashes” thread and adjust the tagging to be Windows and not linux?
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