Plex Media Server fails to run (Ubuntu 24.04)

Plex Media Server
1

Server Version#: 1.43.1.10611-1e34174b1
After this fail, I completely removed PMS from the system and tried to reinstall w/o any change.

journalctl -u plexmediaserver.service
Apr 29 13:46:30 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 2.
Apr 29 13:46:30 systemd[1]: Starting plexmediaserver.service - Plex Media Server…
Apr 29 13:46:30 systemd[1]: Started plexmediaserver.service - Plex Media Server.
Apr 29 13:46:30 Plex Media Server[222199]: ****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Crash Reports/1.43.1.10611-1e34174b1/PLEX MEDIA SERVER/726ddff7-5984-4c3f-5044bdaa-6fca6701.dmp
Apr 29 13:46:30 Plex Media Server[222212]: Error in command line:the argument for option ‘–serverUuid’ should follow immediately after the equal sign
Apr 29 13:46:30 Plex Media Server[222212]: Crash Uploader options:
Apr 29 13:46:30 Plex Media Server[222212]: Minidump Upload options:
Apr 29 13:46:30 Plex Media Server[222212]: --directory arg Directory to scan for crash reports
Apr 29 13:46:30 Plex Media Server[222212]: --serverUuid arg UUID of the server that crashed
Apr 29 13:46:30 Plex Media Server[222212]: --platform arg Platform string
Apr 29 13:46:30 Plex Media Server[222212]: --platformVersion arg Platform version string
Apr 29 13:46:30 Plex Media Server[222212]: --vendor arg Vendor string
Apr 29 13:46:30 Plex Media Server[222212]: --device arg Device string
Apr 29 13:46:30 Plex Media Server[222212]: --model arg Device model string
Apr 29 13:46:30 Plex Media Server[222212]: --allowRetries arg Whether we will allow retries
Apr 29 13:46:30 Plex Media Server[222212]: Session Health options:
Apr 29 13:46:30 Plex Media Server[222212]: --sessionStatus arg Seassion health status (exited, crashed, or abnormal)
Apr 29 13:46:30 Plex Media Server[222212]: --sessionStart arg Session start timestamp in UTC or epoch time
Apr 29 13:46:30 Plex Media Server[222212]: --sessionDuration arg Session duration in seconds
Apr 29 13:46:30 Plex Media Server[222212]: Common options:
Apr 29 13:46:30 Plex Media Server[222212]: --userId arg User that owns this product
Apr 29 13:46:30 Plex Media Server[222212]: --version arg Version of the product
Apr 29 13:46:30 Plex Media Server[222212]: --sentryUrl arg Sentry URL to upload to
Apr 29 13:46:30 Plex Media Server[222212]: --sentryKey arg Sentry Key for the project
Apr 29 13:46:30 systemd[1]: plexmediaserver.service: Main process exited, code=dumped, status=11/SEGV
Apr 29 13:46:30 systemd[1]: plexmediaserver.service: Failed with result ‘core-dump’.
Apr 29 13:46:36 systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 3.
Apr 29 13:46:36 systemd[1]: plexmediaserver.service: Start request repeated too quickly.
Apr 29 13:46:36 systemd[1]: plexmediaserver.service: Failed with result ‘core-dump’.
Apr 29 13:46:36 systemd[1]: Failed to start plexmediaserver.service - Plex Media Server.

To add - I’m running a PMS successfully since ~2 years. Maybe my issue was to update on a regular basis.

2

Your machine’s server logs might contain some info on what’s actually causing this (check out Plex Media Server.log in the server data directory → see link)

3

Thanks for the hint, but we’re not lucky this time :expressionless_face:

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image618×174 13 KB

I checked some old posts and only found two suspects - either the file system is mounted as noexec (mine is not) or something related to claim the server (don’t think that this will bring down the service).

Don’t think it’s one of those.

4

Maybe a Crash Report might help.

ff522dc4-3952-4f0d-76f8d98f-a35018b0.dmp.zip (16.0 KB)

5

After another restart with updated kernel it started working again.