Server Version#: 1.26.2.5797-5bd057d2b
Player Version#:
Overall I LOVE Plex. I have been a lifetime Plex Pass user for over 8 years now.
Most of the time Plex works great. Unfortunately, last night was not one of those nights. I tried watching a movie in the same house as the server and the move kept pausing to cache making it unwatchable. It became such an issue I wasn’t able to finish the movie.
Can someone help walk me through some basic server/database settings to help optimize my media server and overall experience?
One other issue I’m having is downloading movies to my iPad Pro takes about an hour a movie. Is the related? If not how can I fix the settings to improve this too?
The server is a 3-year-old MacBook Pro running 12.3.1 Internet is Cox wired Gigablast TV is new 77" LG OLED CX
What information is showing in the “now playing” tile while streaming from the Plex server dashboard? I’m particularly interested if the connection is displayed as local, remote or indirect — also: does the server transcode any of the tracks while streaming? https://support.plex.tv/articles/200871837-status-and-dashboard/
As for your setup… are the server and your tv wired to your router or are you using a wireless connection? Wireless connections are subject to many interfering factors.
This was challenging me with a Plex server running on a new QNAP NAS using HDHomeRun for my OTA tuner. I’d get smooth streaming on 480i channels but if I tuned to live channels at 1080i with captioning, it would buffer horribly. If I turned off the captions, that solved the buffering issue, but I really needed the captioning!! I knew it wasn’t a throughput issue since I had upgraded my network.
So I played around with the hardware accelleration and turned off the FIRST hardware accelleration setting, which by default, was turned on. I can now play the 1080i channels WITH captioning!
You might try turning it off and see if that solves your issue.
All recommendations say to turn it on for buffering issues. I found the exact opposite to be true!
If that doesn’t do it, check your actual throughput to your wireless device.
I’m doing my playback on my cell phone, which has a wireless throughput of 700M/b. My wireless router is Cat 6. As to pulling video’s from the internet, make SURE you have a Cat 5e or higher going from your cable modem to your router. Do a speed check to make sure you are actually getting the throughput you’re paying for through your phone. For example, if you’re paying for 250m/b service and you have a Cat 5 cable between your modem and router, that will choke your internet speed dramatically.
Finally, if you’re still using a 2.4g wireless router, I would highly recommend upgrading.
I knew I had excellent wireless throughput so that narrowed it down to the Plex settings.
The smart TV can have actually a internal browser, and then you are fully exposed to this bug. You can try to downgrade plex server to v1.24.5, see if it makes a change.
