Plex Media Server - macOS Sierra - Apple TV / Playback Errors

General Discussions
1

Hey guys,

I upgraded my Mac mini server to Sierra last weekend, then again today (clean install).
I’m having some issues with Plex Media Server. (Starting to think it was a bad idea.)

I had some issues getting Plex to grab the cover-art for the TV shows etc, but somehow manually setting one kicked it off to do the rest on its own? Weird.

However…

When I view the server on the Apple TV app, it tries to connect for a couple minutes then shows the error:
“We couldn’t find any available content on the server.”
I can successfully browse a friend’s server that he shared with me on the app fine.

Also, if I go to the Server’s Web Interface, it shows “Loading dashboard”, then eventually errors out:
“There was an unexpected error loading the dashboard”.

Server Info:
macOS 10.12 (16A323)
Plex Media Server - 1.1.4.2757

What I’ve tried:

  • Rebooted the Apple TV, erased all content and settings and reinstalled the app.
  • Rebooted the Mac mini server.
  • Reinstalled Plex Media Server (deleted all the Plex files from ~/Library/)

Anyone had any similar issues or have any ideas?

2

You need to do the following:

Optimize Databases
Clean Bundles
Empty Trash

That should clear any issues up for you.

3

Unfortunately that didn’t work. :frowning:
I went through the above and it didn’t work, so I tried another uninstall of PMS and reboot.

THIS time, I can see the content now on the web interface and Apple TV, but when I play something, it either gives up and shows the “Up Next” screen (Apple TV) or gives me the error “There was a problem playing this item”.

Since nothing else has changed in my setup other than installing Sierra, I’m starting to think this must be the issue :confused: Tempted to erase install El Capitan again to test.

4

Same sort of problem. Running a Mac mini with sierra and a qnap nas. With El Capitan everything ran perfectly. Since upgrading to sierra (clean install) it keeps telling me that the files on my qnap is not available and the drive must be mounted. Going back to El Capitan this weekend.