As a recent Lifetime Subscriber I’m very frustrated as my Plex Media server has stopped working and will no longer launch. I’m on a 2019 iMac running Big Sur and had been using the server for about a month before it one day no longer was launch able. I’ve done all the obvious things, then enlisted a very knowledgeable tech person who did all the less obvious things, to no avail
Server Version#:
Player Version#:
can you post your logs?
Yes, but I’m not 100% clear on how to do that.
Here a support article on the subject.
Plex Media Scanner.5.log (74.8 KB) Plex Media Scanner.log (26.8 KB) Plex Media Scanner.4.log (3.3 KB) com.plexapp.agents.imdb.log (8.5 KB) Plex Media Server.log (2.7 MB) Plex Media Scanner.1.log (59.9 KB) Plex Media Scanner.3.log (275.0 KB) Plex Media Scanner.2.log (60.2 KB) Plex Media Scanner Chapter Thumbnails.3.log (10.5 KB) Plex Media Scanner Deep Analysis.1.log (8.4 KB) com.plexapp.agents.lastfm.log (7.8 KB) Plex Media Scanner Chapter Thumbnails.2.log (11.9 KB) Plex Media Scanner Deep Analysis.log (2.8 MB) Plex Media Scanner Deep Analysis.2.log (9.5 KB) Plex Media Server.5.log (1.3 MB) Plex Media Scanner Chapter Thumbnails.1.log (10.5 KB) Plex Media Scanner Deep Analysis.3.log (13.0 KB) Plex Media Scanner Chapter Thumbnails.5.log (10.5 KB) Plex Transcoder Statistics.log (64.3 KB) Plex Media Scanner Chapter Thumbnails.4.log (10.5 KB) Uploading: Plex Media Server.1.log… com.plexapp.system.log (1014.9 KB) Uploading: Plex Media Server.3.log… Plex Media Scanner Deep Analysis.4.log (7.9 KB) com.plexapp.agents.plexthememusic.log (9.4 KB) Plex Media Scanner Deep Analysis.5.log (8.6 KB) Uploading: Plex Media Server.2.log… com.plexapp.agents.thetvdb.log (18.4 KB) com.plexapp.agents.fanarttv.log (12.6 KB) com.plexapp.agents.themoviedb.log (18.1 KB) Plex Media Scanner Chapter Thumbnails.log (10.5 KB) com.plexapp.agents.none.log (15.1 KB) Plex Tuner Service.4.log (3.3 KB) com.plexapp.agents.opensubtitles.log (7.1 KB) Plex Tuner Service.5.log (2.0 KB) Plex Tuner Service.1.log (3.0 KB) Plex Media Scanner Analysis.log (231.2 KB) Plex Tuner Service.2.log (3.4 KB) com.plexapp.agents.localmedia.log (109.7 KB) org.musicbrainz.agents.music.log (7.5 KB) Plex Tuner Service.3.log (3.3 KB) Plex Media Scanner Analysis.1.log (35.0 KB) Plex Media Scanner Analysis.3.log (9.3 KB) com.plexapp.agents.movieposterdb.log (5.2 KB) Plex Media Scanner Analysis.2.log (118.1 KB) Uploading: Plex Crash Uploader.1.log… com.plexapp.agents.lyricfind.log (5.3 KB) com.plexapp.agents.htbackdrops.log (7.6 KB) Plex Crash Uploader.log (953 Bytes) Plex Tuner Service.log (2.3 KB) Plex Media Scanner Analysis.4.log (22.6 KB)
From a recent crash report after downloading an earlier version of the Plex Media Server software and installing it in an attempt to get it back up:
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Thread 0 instruction stream not available.
Thread 0 last branch register state not available.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
