Server Version#: 1.22.3.4523 (or 1.24.0.4930-ab6e1a058?!?) Hi all, Hoping to get some help as, when I was looking to enable a new feature (sonic analysis for Plexamp), I noticed my Plex Media Server was pretty out of date so doesn’t support it yet! I’m running Ubuntu 20.04.3 LTS on a NUC and Plex…

Take a look here: [image] Wrong PMS version reported Plex Media Server Server Version#: 1.23.3.4707 Player Version#: 4.59.2 I installed 1.23.3.4707 today on Ubuntu 20.04 using apt upgrade. Works fine, I’ve pasted the “apt upgrade” log below. The problem is that the clie…

Did you install the snap version of PMS originally? That’s what I did with similar results. There’s a thread a few months back in this forum on the topic.

Following the comment above, while Plex is running what’s the output of ps -ef | grep -i plex ?

Thanks for the reply @gregcagle Honestly I’m not 100% sure - I know I was running Ubuntu 16 when I originally installed PMS if that gives any clues? Any chance you know what thread to look out for if this is my issue too? Cheers again :+1:

Thanks also for the reply @CostaHT The output I get when running that command is (and also seems to provide the answer to @gregcagle that it’s a snap install?! Or do I have a duplicate install as this output references the PMS version shown in the dashboard, even though ‘the latest Plex is installe…

Nice one @gregcagle I’ll have a read, check tomorrow & will report back - thanks for the pointers so far :+1::beers:

This looks pretty promising @gregcagle & seems to support my suspicion of a duplicate install. If this is the case, I should be OK to remove the snap install (assuming it’s a good idea to move back to repository updates going forward, e.g. do you now get web prompts for updates with just the native …

Yes, you want to get away from the snap install; it hasn’t been updated since 1.22 (as you found out). You’ll want to go read chuckpa’s article about moving the server data between installs. You’ll need to find where the snap install data is, and copy it to where it needs to be as indicated in chuck…

Snap = :hear_no_evil: :see_no_evil: :speak_no_evil: :skull_and_crossbones: It has great uses but, imho, not for a media server where most of us have NAS boxes with 10’s of TB of data. (just now getting back – spent all day rewiring the network)

Thanks again for the replies @gregcagle - I’ve now got rid of my snap install & hey-presto, latest PMS is now showing :grimacing: Cheers for helping out :+1::beers:

Thanks for the reply @ChuckPa - now I know of the issue I’d have to agree!! :grimacing: Here’s to future PMS updates without the issue :+1::beers:

Plex Media Server not updating on Linux (Ubuntu 20.04.3 LTS)

Plex Media Server

gregcagle August 21, 2021, 9:21pm 6

Take a look here:

Topic		Replies	Views
Convert Plex Media Server Snap to native Plex Media Server Plex Media Server server-linux	4	125	November 26, 2021
Unable to Update Plex Media Server server-linux	3	148	November 15, 2021
Both Plex Media Server Apt and Snap Version Installed Plex Media Server server-linux	1	55	January 19, 2023
Ubunto and the snap-store Plex Media Server server-linux	1	65	March 3, 2023
Snap out-of-date Plex Media Server server-linux	2	107	November 17, 2021

Plex Media Server not updating on Linux (Ubuntu 20.04.3 LTS)

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