Plex Media Server on Synology Nas not allowing access to Library

Plex Media Server NAS & Devices
1

Server Version# 1.40…5.8897-7000 on synology DS220J DSM 7.2.1-69057 Update 5
Player Version#:
When opening the PMS from Synology nas I don’t have an option, under settings to access the library, change folders or rescan the media.
-Using a direct IP to synology: (http://192.168.1.136:32400/web/index.html#!/settings/web/general)
-Have used incognito as well with the same results
-All permissions updated correctly
-There is a message that I should update my Plex Media server, which I did to the version above.
-Result: No Plex access to media files on the synology
Help Please

2
  1. Granted permissions using: ??

  1. Ignore the update message for now

  2. it sounds like your server got signed out (permission denied is common message)

  3. Stop Plex

  4. Using FileStation
    – Navigate to PlexMediaServer / AppData / Plex Media Server
    – Right-click ‘Logs’ → ‘Compress to Logs.zip’
    – Download that ZIP file

  5. Upload / attach that zip file with your next reply.

  6. I’ll look and see what’s going on.

3

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