Plex Media Server runs on Linux, but won't open locally in the browser

Plex Media Server Desktops & Laptops
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Server Version#:
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I reinstalled Plex Media Server after having some troubles on Linux Mint. Now Plex Media Server is running but I can’t access it at the localhost or 127.0.0.1 level at all. I’ve opened the 32400 port in the firewall but I get nothing.

I’m using the latest version of Plex and latest version of Linux Mint.

Here’s the log when I enter sudo service plexmediaserver status:

plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2019-06-28 16:31:34 AEST; 1min 32s ago
Process: 9259 ExecStartPre=/bin/sh -c /usr/bin/test -d "{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p Main PID: 9261 (sh) Tasks: 6 (limit: 4915) CGroup: /system.slice/plexmediaserver.service ├─9261 /bin/sh -c PLEX_MEDIA_SERVER_INFO_VENDOR="(grep ^NAME= /etc/os-release | awk -F= “{print $2}” | tr
└─9271 /usr/lib/plexmediaserver/Plex Media Server

Jun 28 16:31:34 NUC systemd[1]: Starting Plex Media Server…
Jun 28 16:31:34 NUC systemd[1]: Started Plex Media Server.

So it’s running as far as I can see. It’s just not showing up in my browser. I’m sure it’s something simple.

Help would be greatly appreciated.

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I’m running on fedora so not the same but if you have just opened 32400 then that might not be enough. I usually open all of these and never have any problems …

  <port protocol="tcp" port="32400"></port>
  <port protocol="udp" port="1900"></port>
  <port protocol="tcp" port="3005"></port>
  <port protocol="udp" port="5353"></port>
  <port protocol="tcp" port="8324"></port>
  <port protocol="udp" port="32410"></port>
  <port protocol="udp" port="32412"></port>
  <port protocol="udp" port="32413"></port>
  <port protocol="udp" port="32414"></port>
  <port protocol="tcp" port="32469"></port>
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I don’t think that’s the issue. I should mention that I completely uninstalled Plex from my Linux Mint system before reinstalling it. Could that be the issue?

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Okay - have you checked the plex server logs themselves -> /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs

There might be something in there which might indicate what the problem could me.

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After much searching I found the solution:

Thanks so much for your help.

1 Like
6

If you needed to run those line, your installation failed.

User plex is recreated by the installer, along with its home directory /var/lib/plexmediaserver

Which version is this running on ?

Fedora has never been an issue here. I do all the Linux packaging development with it (my desktop).
Mint is historically one of the most problematic Linux distributions.

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