I just received the email from plex “Action required: Notice of a potential security incident”. As such, I changed my password and it logged all of my plex sessions out on all devices, and the plex media server as well as the email indicates. Not sure what to do now. I sign back in to plex.tv with m…

See (Re-)Claiming a QNAP Plex Media Server

Since changing my password per the email, I have re-installed Plex media server and Plex multiple times on my Windows PC. I even tried installing the Plex media server beta, but I have not been able to access my libraries. I deeply regret changing my password.

Same here. I’m about to through this piece of ■■■■ out of the window. Have tried following several help articles about clearing up the Preference file, restarting the server, signing out and back in. My server is simply gone after the password reset. How is that even possible? Is the server authenti…

Yes, this is a real Cluster-F. So I looked at the re-claiming doc. The http://<IP_OF_QNAP>:32400/identity Identity url for me shows the following (I have replaced the machine identifier) So it says claimed = 0. I copied the claimpms.sh file on to my qnap and ran it and it has this: Comparing …

[image] Zakire: My server is simply gone after the password reset. How is that even possible? Is the server authenticating towards the Plex cloud via my password? Changing the password with the checkbox ticked which says “Sign out connected devices after password change”, will remove all acce…

MediaContainer size=“0” apiVersion=“1.1.0” claimed=“0” machineIdentifier=“blahblah” version=“1.42.1.10060-4e8b05daf” didn’t like the xml paste

Thanks, that make sense. Ofc we tick that box when the user database has been breached… But how about actually allowing the claim? From what I can read up on, one should simply sign in on the local PMS server’s web UI and click “Claim”. Well, that would have helped if there were a claim button. I do…

Okay update on mine, I realized one little thing, when I load my plex server in browser I go to https://ipaddress:32400/web/ However, to claim it is not “https” it is “http” which is why the page was not loading for me. When I go to the plain http page, I was able to claim it. Now I will try loggi…

Plex media server unreachable, after password reset and logout

Plex Media Server

OttoKerner September 9, 2025, 7:28pm 5

See this post for Windows server: Unable to access server after password reset - #116 by OttoKerner

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Plex media server unreachable, after password reset and logout

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