I enjoy the TOS 5.0 graphical user interface but at times I feel as if it is still beta code with the weekly TOS 5.0 updates.
With all the TOS 5.0 updates only one update was smooth as far as the Plex Server goes because most of the time, I’m unable to start the Plex service after a TOS 5.0 update unless I uninstall the Plex application and reinstall it first. TerraMaster Support tells me that they are unable to duplicate this problem in their test lab. Once I reinstall the Plex application, it appears to work fine for me until the next TOS 5.0 update.
Full disclosure that this won’t help with your current problem.
I was unhappy with Terramaster’s OS (x64 model). I eventually took it apart, added some RAM, then replaced the USB boot with Unraid, and I’m approximately 1,000 times happier with it now. Unfortunately, you can’t just transition your current data over, you’d need to manually copy it to a staging location, format the new system, then copy it back. Once I moved to Unraid, the dockerized PMS worked perfectly, including Intel hardware acceleration. Your mileage may vary, of course.
This is just meant as a data point if you get truly frustrated. There are instructions online to convert your Terramaster to Unraid (and TrueNAS I believe), both in text and video. The only limitation is that you should go into the BIOS and manually set the chassis fan to run, since the OS doesn’t always handle that well.
I handle Syno, QNAP, Linux (workstation and server).
I understand ASUSTOR.
I help with the other linux-based systems but have never touched Terramaster.
TOS 5.0 users are still having to depend on TerraMaster to provide updates to the Plex Media Server because all of the updates provided by Plex are for TOS 4.0.
Just a Note: The Plex Media Server updates that were once provided by TerraMaster for TOS 5.0 is no longer free. The Plex Media Server updates provided by Plex will only work on TOS 4.0.
Therefore, if you run a Plex Media Server on a TerraMaster NAS that uses TOS 5.0, you will have to buy a subscription if you want to keep your Plex Media Server software up-to-date. Else, your Plex server software will have to remain unpatched until Plex starts providing updates for TOS 5.0.
Just noticed they moved to a payed subscription as well. I lucked out in that I got to download one version of Plex for TOS5 before the pay wall, but this is extremely frustrating not having a clear update path. Paying almost as much for an HBO subscription as it is to keep my server updated isn’t a good look. I can only imaged how pissed someone upgrading to TOS5 now is going to be.
