Server Version#:1.20.1.3252-a78fef9a9 Plex Server
Player Version#:8.7.0.20853 Sony Bravia 4k TV
Server is DS718+ by Synology running DSM 6.2.3-25426 Update 2
I have two music videos that Plex will not properly separate. The videos are Best Kept Secret by Acoustic Alchemy and Sound Of St. Lucia also by Acoustic Alchemy. I have the two files in a directory named Plex.videos with a sub directory of music.videos under which are 3 sub directories of Acoustic.Alchemy, Phil.Collins, and Jean.Luc. Ponty. I currently have only 4 videos in these sub directories. The one under Jean.Luc.Ponty is Jean Luc Ponty In Concert. The one under Phil.Collins is Live at Montreux in 2004. Under the Acoustic. Alchemy directory I have two more sub directories of Best.Kept.Secret and Sound.Of. St.Lucia. I am a beginner at Plex and am trying to decide if I want to use it. Initially I loaded the Phil Collins video, the Jean Luc Ponty video, and the Acoustic Alchemy video of Sound Of St. Lucia. Everything worked very well, but I had no sub directories under Acoustic Alchemy. I attempted to add the second Acoustic Alchemy video of Best Kept Secret under the Acoustic Alchemy directory as a separate video file. On the TV Plex showed the original three files and would not show the fourth title. At that point I created the two sub directories under Acoustic Alchemy so I would have each video in it’s own sub directory. There was no change on the TV. Looking at folders under the movie library shows that both folders exist, but only the video loaded first will be played or shown when selecting each folder. Clicking on each folder brings up the same information but when you hit play in each folder you can only play one of the two videos which is the first one loaded.