Plex Media Server will not run MacOS Mojave

Plex Media Server Desktops & Laptops
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Server Version#:1.13.8.5395
Player Version#:

Hi Guys,

So weird thing, suddenly without any changes to my system Plex Media Server will not load on MacOS 10.14. Haven’t had such an issue before. In the MacOS console the 2 errors I get when trying to load up the server are the following:

LaunchService Error: Unable to load Info.plist exceptions (eGPUOverrides)
AppleEvents Error: AEGetDescData of non-desc type ‘reco’ not a good idea

Any ideas, any one?

Cheers,
Ben

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Could you try and launch it in the terminal window and see what you get back - paste here what is displayed

cd /Applications
./Plex\ Media\ Server.app/Contents/MacOS/Plex\ Media\ Server
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Thanks very much for your reply!

Unfortunately I lost my patience and trashed the install, including additional files under ‘Library’ and did a clean install, which is now working. Currently reinstating a backup of my metadata. I’ll post back if I have trouble again once the metadata is back in place, maybe there is an issue there.

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So…The clean install was fine, reinstated my back up and now I get this when I run from the terminal:

2018-10-25 08:25:57.316 Plex Media Server[48851:1868563] GetInputSourceEnabledPrefs user file path = /Users/benjaminputland/Library/Preferences/com.apple.HIToolbox.plist
2018-10-25 08:25:57.316 Plex Media Server[48851:1868563] GetInputSourceEnabledPrefs effective user id path = 501
2018-10-25 08:25:57.316 Plex Media Server[48851:1868563] GetInputSourceEnabledPrefs user pref content = <CFBasicHash 0x7fbb98700f50 [0x7fff8c8248e0]>{type = immutable dict, count = 0, entries =>}
Error: Unable to set up server: sqlite3_statement_backend::loadOne: database disk image is malformed (N4soci10soci_errorE)
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also when I try and run a repair of the database in the terminal I get the following:

Mac-mini:~ benjaminputland$ cd ~/Library/Application\ Support/Plex\ Media\ Server/Plug-in\ Support/Databases/
Mac-mini:Databases benjaminputland$ sqlite3 com.plexapp.plugins.library.db "DROP index 'index_title_sort_naturalsort'" Error: database disk image is malformed
Mac-mini:Databases benjaminputland$ sqlite3 com.plexapp.plugins.library.db "DELETE from schema_migrations where version='20180501000000'"
Mac-mini:Databases benjaminputland$ sqlite3 com.plexapp.plugins.library.db "PRAGMA integrity_check" Error: no such collation sequence: naturalsort
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and, if I try to then fix and then reload the server i know get this message:

2018-10-25 10:36:58.134 Plex Media Server[4976:91085] GetInputSourceEnabledPrefs user file path = /Users/benjaminputland/Library/Preferences/com.apple.HIToolbox.plist
2018-10-25 10:36:58.134 Plex Media Server[4976:91085] GetInputSourceEnabledPrefs effective user id path = 501
2018-10-25 10:36:58.134 Plex Media Server[4976:91085] GetInputSourceEnabledPrefs user pref content = <CFBasicHash 0x7fafe2d67860 [0x7fffa67348e0]>{type = immutable dict, count = 0,
entries =>}
Error: Unable to set up server: sqlite3_statement_backend::prepare: no such table: schema_migrations for SQL: select version from schema_migrations order by version (N4soci10soci_errorE)
7

How did you do a clean install?

Following this support article below is the proper method to uninstall, not just dragging the App to the Bin.

https://support.plex.tv/articles/201941078-uninstall-plex-media-server/

Library mentioned is the hidden library in “Go” menu, just hold down “Option key”

I have PMS running on Mojave without issue

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Thanks for your reply, I had done a correct uninstall. I just sadly have a corrupt library database file which I can’t seem to fix, so guess I shall rebuild my library from scratch.

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That would be a "Clean "install then, from scratch. Nuke all of Plex media servers files. You maybe surprised on size reduction of Plex app support files. I was and never looked back after 2 years of a rebuild.

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Unfortunately the level of corruption was to an extent that the steps needed to be followed were failing - due to the corruption

Mac-mini:~ benjaminputland$ cd ~/Library/Application\ Support/Plex\ Media\ Server/Plug-in\ Support/Databases/

Mac-mini:Databases benjaminputland$ sqlite3 com.plexapp.plugins.library.db "DROP index 'index_title_sort_naturalsort'" 
Error: database disk image is malformed

Only remaining options

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