Plex Media Server will not start since latest upgrade - tried everything

Plex Media Server
21

You appear to have unified again the program folder and the data folder. Don’t do this.

Nov 06, 2020 11:01:16.639 [18620] DEBUG - Scanning for plug-ins in "D:\Data\Plex Media Server\Resources\Plug-ins-ab5e1197c"
Nov 06, 2020 11:01:16.715 [18620] DEBUG - Scanning for plug-ins in "D:\Data\PlexData\Plex Media Server\Plug-ins"

Don’t install the plex server program files into the data folder.
Don’t set the Plex data folder to the path of the Windows appdata.

22

They are subfolders of the same folder, not the same folder

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23

The existence of this folder
D:\Data\Plex Media Server\Resources\Plug-ins-ab5e1197c
indicates that you have set Windows’ %appdata% to D:\Data\
and D:\Data\PlexData is a subfolder of that.
But Windows prevents apps from writing into %appdata%.

24

I have manually configured this image

D:\Data is a brand new folder I created about 20 minutes ago to which I copied the contents of the old appdata location

AppData is no longer part of the equation.

Plex is installed to d:\data\Plex Media Server and it is running with administrator privileges

As I have already wiped my databases and I am pretty much starting from scratch I just have deleted that entire folder and allowed plex to rebuild it from scratch now, it can definitely write to this location, these folders were just created on Plex Startup.

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25

This is not the problem. I’m having exactly the same problem on the new version on ubuntu 20.04 (which is not installed on drive C).

There is something wrong with the newest version of Plex…

26

Don’t. It is a bad idea.

27

So what, move to a folder called d:\Plex\Plex Media Server?

happy to do that, but I don’t see how this is going to fix my issue right now.

28

Please try installing it on drive C:

29

Ok, I have done a completely fresh install. Log files attached.

Wiped Registry entries & Deleted all legacy folders. Default install location.

(File removed) (File removed)

30
  1. do you have more than one Windows user account? If so, do you see another Plex server instance running under a different user name in Task manager? (CTRL+Shift+Esc)
  2. do you run Torrent clients and the like? Those occupy a large number of ports, and if they for some reason block port 32400, Plex server will not run.
  3. are there any VPNs or VMs installed?
  4. Are you running Plex server as a Windows system service?
  5. Do you use a 3rd-party anti virus package?
31
  1. I do not
  2. I do, but it’s limited to use 46000 and I have blocked it’s access to every other port manually.
  3. I have TunnelBear installed.
  4. Default install only.
  5. I am only using windows defender.
32

Disable 2 and 3 and try again.

33

Done
Current network devices installed (tunnelbear uninstalled, built in devices disabled)

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Torrent client is closed.

34

Did Plex work?

35

No change, unfortunately!
Edit - Logs since that change attached

(File removed)

(File removed)

36

What happens when you:

37

Hi @Stsimm1

Unfortunately just the same message as Web gives

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38

Let me know if you want to see any cmd line config for my local network, I’ve checked it all but I’m not an expert in TCP/IP by any means

39

To clarify my own troubleshooting - I have confirmed 32400 is open with Putty, I get a console window on a RAW connection to 127.0.0.1 port 32400

40

I installed Plex on my work laptop (it can’t stay on here so it’s already uninstalled) and it worked fine, which at least rules out my ISP doing something with my router firewall and it means something has happened with my main PC that makes no sense at all.