For the past several years PLEX has worked flawlessly but an update sometime between August and November has caused PLEX to fuse Blade Runner 2049 with Once Upon A Time In Hollywood. I’ve tried deleting and renaming the files, putting them in their folders, cold reboots etc. but PLEX suddenly insists that BR 2049 is OUATIH and I am unable to separate them! All movie files are in a single folder on my NAS named “Movies”. The movies in turn are named using their original titles ie “Blade Runner 2049.m4v” and “Once Upon A Time In Hollywood.m4v” etc. Prior to whatever update is responsible these files all lived together as-is without any issues.
Thanks. The film name and other relevant metadata fields for Blade Runner 2049 appear to be blank. I’d edit them but I don’t have a tool to do it. Can you recommend something?
That’ll depend on your OS and the format/type of your files.
With MKV files you can use MKVToolNix (pretty much cross platform). With mp4/m4v files you can use Subler on macOS – I believe mp3tag will do the same on Windows (despite the name).
Yeah, as I suspected that option was already ticked. A bit of Googling revealed that several other people are having the exact same issue with the exact same movies. Whatever it is goes back to a PLEX update sometime after August. Unfortunately I lost all my previous versions so I’m unable to downgrade.
You should un-tick it if you don’t want it to happen, then refresh metadata for library. Many file rippers put metadata in the files. Plex will only read that from mp4/m4v files.
The problem is if I untick it then PLEX starts changing the names and artwork of other films. It thought 13 Hours was a horror film I’d never heard of, and renamed Lost In Translation to “Brokeback Mountain”. The real issues is what I keep trying to tell you: NONE of these issues every occurred in the last several years of updates until an update I made in, or after, August of 2021. I only noticed the problem in late October or early November. It’s not the files, it’s the most recent builds of PLEX
You should have all you movies in separate folders. If they are named properly for plex to recognize them then it will find the proper metadata. Info on how Plex expects them can be found here. Category : Movie Files (Naming and Organizing) | Plex Support
there was a new agent but that was there long before August. If you updated your movie library to use that but didn’t refresh the entire library or had non-optimal naming weird things can happen
I highly suggest you user a renamer like filebot to rename them and put them into folders in batches. You certainly can edit embedded metadata if you want but it will likely take much longer to do that then to rename and refresh the library.
