Plex Mobile app Download & Sync not working

Hi, I seem to have lost the facility to download offline content to my tablet via the Plex mobile app. Previously I had no issues and using the sync facility worked great. Now with the new download function I only seem to have it for my TV shows only, not my movies. But the download facility doesn’t work when selected, nothing happens. It’s also not that simple to navigate to the download function and I cannot find an option to download a full TV season, only individual episodes. With sync it was simple. I have a Plex lifetime pass so I should have no restrictions. If I select an individual episode from my Plex app home page and go to its details, there is no option to download. To find the download option, I need to view the whole tv show season, then select the details of the episode I want to download but when I select download, nothing happens.

Is anyone having the same or similar issues?

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